Teri Blue
Lillington,NC
Summary
Highly motivated and committed Medical Administrative Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Medical Administrative Assistant
Carolina Family Footcare
Fuquay-Varina, NC
10.2019 - Current
- Maintained current and accurate medical records for over 20+ patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Communicated with patients regarding payments on outstanding accounts.
- Completed billing and coding duties to handle submitted claims.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Prepare exam rooms for procedures
- Checked equipment each day and reported major malfunctions to supervisor for attention.
- Processed exposed radiographs using film processors or computer generated methods.
- Prepared and maintained accurate digital health records for patients
- Verified insurance coverage to prepare for upcoming patient appointments
Cashier/Stocker Associate
Dollar Tree
Spring Lake, NC
10.2018 - 10.2020
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked prices for customers and processed items sold by scanning barcodes.
- Counted cash in register drawer at beginning and end of shift.
- Assisted customers by answering questions and fulfilling requests.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Server
Waffle House
Fuquay-Varina, NC
06.2016 - 04.2018
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Greeted and maintained relationships with regular customers.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH01.2023
High School Diploma -
Forsyth Technical Community College
Winston-salem, NC04.2010
Associate of Science - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
Clearwater, FL09.2019
Skills
- Multi-line phone systems
- Appointment Scheduling
- Patient demographics
- Microsoft software proficiency
- Computer skills
- MS Office
- Medical Insurance Verification
- Medical Terminology
- EMR Proficiency
- Medical Billing
- Medical Coding
Timeline
Medical Administrative Assistant
Carolina Family Footcare
10.2019 - Current
Cashier/Stocker Associate
Dollar Tree
10.2018 - 10.2020
Server
Waffle House
06.2016 - 04.2018
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
High School Diploma -
Forsyth Technical Community College
Associate of Science - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater