Experienced Assistant Manager with over a decade in restaurant operations. Optimizes team performance through targeted training and efficient scheduling. Focused on quality control and financial oversight to enhance guest satisfaction and ensure health compliance.
Overview
20
20
years of professional experience
Work History
Assistant Manager
IHOP LLC
Greenwood Village, Colorado
01.2016 - 03.2026
Supervised daily restaurant operations and ensured compliance with health standards.
Coordinated customer service initiatives that improved guest satisfaction.
Managed staff scheduling and training for optimal team performance.
Implemented quality control measures that ensured adherence to company standards.
Conducted performance reviews to pinpoint improvement areas for employees.
Monitored financial transactions and prepared daily sales reports.
Coordinated with other departments to ensure smooth flow of operations.
Assistant Manager
Village Inn
Centennial, Colorado
10.2005 - 07.2014
Resolved customer complaints promptly to maintain a positive dining experience.
Coordinated staff scheduling and training to enhance team effectiveness.
Delegated tasks to staff, establishing clear priorities and goals.
Executed quality control measures to ensure adherence to company standards.
Monitored financial transactions and prepared daily sales reports.