Teri Dockery
Southaven,MS
Summary
Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
Overview
25
25
years of professional experience
Work History
HR, Recruiter
FedEx Services, Aerotek
Memphis, TN
08.2020 - Current
- Developed recruiting strategies to identify qualified candidates and build network.
- Advertise job opportunities on social media platforms and job boards
- Leverage social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Generate specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
- Follow up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Verify applicant references and employment details.
- Track candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Advertise job opportunities on social media platforms and job boards.
- Maintain filing system of current, prospective and future positions.
- Planned and manage recruitment activities for new hires using strategic personnel, staffing and position management practices.
Founder/CEO
The Awakening Minds A Community Development Corporation
03.2016 - Current
- Established, optimized and enforced business policies to maintain consistency across industry operations
- Spearheaded twenty five third -party contract negotiations to obtain favorable pricing and scheduling parameters.
- Maintain P&L and shoulder corporate fiscal responsibility.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Shaped solutions and approaches by leveraging trends in guidance for high school students into mentoring projects in industries.
Human Resource Senior Coordinator Specialist & Recruiter
MSCAA, Summerfield Associates
Memphis, TN
09.2017 - 04.2020
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Assisted management staff in annual year-end processes and data audits.
- Edited job position announcements before authorizing post.
- Counseled managers and employees regarding company policies, procedures and workplace issues.
- Evaluated timecards for accuracy on regular and overtime hours.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Addressed and resolved general payroll-related inquires.
- Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
- Coordinated meetings, developed meeting content and presented human resources law updates.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
Human Resources Consultant
Harrison Memorial Chapel
08.2010 - 01.2016
- Built HR consulting capabilities focused on clients undergoing organizational change and development.
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
- Wrote, developed and delivered successful presentations and facilitated training to individuals and groups.
- Liaised between multiple business divisions to improve communications.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Assessed client feedback and delivered information to management for corrective action.
Teaching Recruiter
Charter School
Memphis, TN
12.2012 - 10.2015
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Openly recruited for available positions (exempt and non-exempt) while managing the full spectrum of HR operations, systems and programs
- Recruited talented, diverse and qualified candidates for employment.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
- Created internal posting and advertisements while overseeing employment website.
- Developed and implemented training;
- Managed Leave of Absence programs and personnel records
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Managed Workers' Compensation and Safety Programs reducing the experience rate by 75%
- Effectively trained managers and associates on accident or injury procedures
- Performed instructional design and training delivery functions that teaches high level skills and brand specific skills
- Partnered with management for focus on customer service training, tracking and managing a “Five Star Service” program
- Assisted both, in-house and outside counsel with successful resolutions in defending EEO and wrongful termination lawsuits; including sexual harassment, unfair treatment and other investigative allegations
- Oversaw and managed teacher hiring process and assisted human resources.
- Worked on special HR projects to promote and enhance services offered.
Educational Director
YMCA of Memphis
Memphis, TN
01.2005 - 12.2010
- Designed or used assessments to monitor student learning outcomes.
- Improved productivity and strategic workforce programs
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Implemented programs that attracted, retained and developed talent
- Developed curriculum and lesson plans to achieve objectives of each course.
- Conducted recruitment efforts for all exempt and non-exempt personnel
- Maintained job postings and sourced candidates, scheduled interviews, prepared offers coordinates background screenings, and conducted new hire orientation
- Oversaw the on-site temporary vendors
- Provided performance management training and guidance to managers
- Analyzed instructor, student and class trends to make proactive decisions about program operations.
- Assisted with the annual performance appraisal process/assists managers in addressing performance concerns and coaching
- Established and updated objectives and tools for overall program and each department to enhance operations.
- Managed employee relations investigations, counseling, disciplinary action, and exit interviews
- Identified training needs, developed training modules, and partnered with outside vendors for training programs, as needed/developed and delivered training materials
- Provided HR policy guidance and interpretation/assisted in the maintenance of the employee handbook
- Maintained compliance with federal and state regulations concerning employment/stays up-to-date on new developments in employment law
- Provided support to onsite employees for benefits, payroll, and leave of absence questions
- Maintained HRIS information, including entering new hires, updating employees’ records, and processing employee terminations
- Coordinated the management of company events and programs
- Supervised employees in accordance with Helen of Troy’s policies
- Interviewed, hired, and trained employees
- Prepared work schedules, assigned duties, and directed work
- Evaluated quality of work, conducted performance appraisals, and counseled employees
- Addressed complaints and resolved issues
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Planned, administered and controlled budgets and produced financial reports.
- Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
Education
Bachelor of Leadership - Management & Human Development
University of Memphis Webster University
Master of Business Leadership - Management & Psychology
Webster University
St Louis, MOSkills
- Human Resources Management Systems
- Employment Recordkeeping
- Exit Interviews and Processes
- Problem Solving
- Employment Data Tracking
- Performance Management Systems
- Leave of Absence Transitions
- Employee Hiring
- Policy Improvement Recommendations
- Human Resource Information System HRIS
- Annual evaluations
- Recruitment strategies
Timeline
HR, Recruiter
FedEx Services, Aerotek
08.2020 - Current
Human Resource Senior Coordinator Specialist & Recruiter
MSCAA, Summerfield Associates
09.2017 - 04.2020
Founder/CEO
The Awakening Minds A Community Development Corporation
03.2016 - Current
Teaching Recruiter
Charter School
12.2012 - 10.2015
Human Resources Consultant
Harrison Memorial Chapel
08.2010 - 01.2016
Educational Director
YMCA of Memphis
01.2005 - 12.2010
Bachelor of Leadership - Management & Human Development
University of Memphis Webster University
Master of Business Leadership - Management & Psychology
Webster University