Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Teri Lewis

Marana,AZ

Summary

Multi-unit management experience with the ability to multi task at a high level. High-energy manager bringing extensive experience in food establishment settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Skilled problem solver with a positive attitude and a focus on results.

Overview

39
39
years of professional experience

Work History

Retail Manager

Compass Group USA
09.2023 - Current
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Produced marketing for 4 units on a weekly basis, including paper and digital media.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively in four units.
  • Collaborated with corporate marketing teams to execute promotional campaigns that increased foot traffic in store.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Acted as the regional subject matter expert for our Starbucks proudly serve sites.

Store Manager

Starbucks
06.2003 - 09.2023
  • District Manager time limited assignment, Feb-September 2011, managing 12 stores
  • Strengthened work flow productivity by hiring and developing top talent
  • Managed store partners successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for products and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Created effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Interacted with professionalism and kindness to nurture customer relationships and build connections.

Store Manager

Johnny Rockets Restaurant
06.2000 - 06.2003
  • Created and implemented processes for hiring, development, performance management, and food cost control.
  • Produced staffing schedules
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversee inventory management through cycle counts, audits and shrinkage control.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Trained new employees on proper protocols and customer service standards.

District Manager

Little Caesars Pizza
02.1997 - 06.2000
  • Recruited, hired and developed top talent to promote performance-oriented culture for management teams.
  • Cultivated positive rapport with Store managers and their teams.
  • Managed quality of operations of 14 locations throughout Tucson, AZ.
  • Strategized business operations and personnel moves.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Organized promotional events and interacted with community to increase sales volume.

Training Manager

Little Caesars Pizza
08.1995 - 02.1997
  • Trained and developed new management staff for the market
  • Maintained store operations while executing training new managers


Store Manager

Little Caesars Pizza
06.1991 - 08.1995
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Oversee the production of food while adhering to food and safety standards
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Processed daily paperwork, balanced cash, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and conducted audits to minimize loss
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service..

Store Manager

Popeyes Chicken
04.1986 - 06.1991
  • Hired and trained employees
  • Produced weekly schedules
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced cash, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and conducted audits to minimize loss.

Education

Some College (No Degree) - Biology And Health Science

Pima Community College
Tucson, AZ

Chemistry And Mathematics

University of Arizona
Tucson, AZ

Skills

  • 39 years of management experience
  • Multi-unit management experience
  • Employee supervision and motivation
  • Store operations oversight
  • Staff training and development
  • Team-oriented
  • Champion for others

Accomplishments

    Bravo award 2015, Starbucks Coffee Company

    Manager of the Quarter , Q3, 2006, Starbucks Coffee Company

    District manager of the year 1997, Little Caesars Pizza

    Top bonus performer 1995, Little Caesars Pizza

    Manager of the year 1995, Little Caesars Pizza

Timeline

Retail Manager

Compass Group USA
09.2023 - Current

Store Manager

Starbucks
06.2003 - 09.2023

Store Manager

Johnny Rockets Restaurant
06.2000 - 06.2003

District Manager

Little Caesars Pizza
02.1997 - 06.2000

Training Manager

Little Caesars Pizza
08.1995 - 02.1997

Store Manager

Little Caesars Pizza
06.1991 - 08.1995

Store Manager

Popeyes Chicken
04.1986 - 06.1991

Chemistry And Mathematics

University of Arizona

Some College (No Degree) - Biology And Health Science

Pima Community College

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