Teri Naylor

With several years of Administrative Assistant experience ranging in all areas of the profession, I am a dedicated executive administrator with the proven ability to prioritize and organize efficiently. I am a competent communicator, multi-tasker with the ability to meet project deadlines. I am experienced in handling conflicts, maintaining a level of confidence and trust in others as well as managing a highly organized structure for the team of professionals that I work with I am open to the opportunity to expand my professional knowledge and take on a new challenge.

I manage a team of five that supports Budgets, Marketing, Tradeshows / Conferencing, Sales Fleet Program as well as a first point of contact of support specialists that assist in Techinical issues with our Sales Associates to assure that our Providers office and patients are taken care of in a timely manner.

• Streamlined pharmacy operations to enhance medication distribution efficiency.
• Developed training programs for staff to improve customer service and workflow processes.
• Managed inventory control systems to optimize stock levels and reduce waste.
• Implemented quality assurance protocols ensuring compliance with regulatory standards.
• Analyzed performance metrics to identify areas for operational enhancements and cost savings.
• Cultivated relationships with healthcare providers to foster collaboration and service expansion.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.

I provided executive administrative support for the chief operating officer of strategic communications, the director of corp brand and digital marketing, the direct or marketing and public relations and the director of brand integration for Winnie Palmer Hospital and Women's Services.

• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

Other positions held while with Orlando Health

• Administrative Asst, Marketing & Public Relations | April 2008 thru Dec 2012

• Coordinated executive schedules, ensuring efficient time management and prioritization of tasks.
• Developed and maintained filing systems, enhancing document retrieval efficiency for team members.
• Answered high volume of phone calls and email inquiries.
• Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
• Screened calls and emails and initiated actions to respond or direct messages for managers.

• Managed executive calendars, scheduling appointments and coordinating meetings to optimize time efficiency.
• Prepared high-quality correspondence, reports, and presentations for senior leadership review and decision-making.
• Organized travel arrangements, ensuring cost-effective itineraries while adhering to corporate policies and preferences.

Other positions held while with Georgia-Pacific LLC

• Admin Asst, Technical Support, Environmental Affairs Sept 1998 - Feb 1999
• Principal Secretary, Technical Support Environmental Affairs Oct 1995 - Sept 1998
• Sr Secretary, Technical Support, Environmental Affairs Jul 1991 - Oct 1995