Teri Pakula
McHenry,IL
Summary
Dynamic Inside Sales Representative with a proven track record at Sullivans, Inc., excelling in relationship development and consultative selling. Leveraged exceptional customer service and product knowledge to enhance sales revenue and client satisfaction. Proficient in demonstrating a detail-oriented approach to new business acquisition, upselling, and effective communication follow up.
Overview
31
31
years of professional experience
Work History
Inside Sales Representative
Sullivans, Inc.
01.2013 - Current
- Sales calls to assigned licensed Motorcycle Dealers selling helmets, apparel & accessories.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Answered customers' questions regarding products, prices, warranties and availability.
- Maintained up-to-date knowledge of products to best serve customers and maximize sales.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Managed friendly and professional customer interactions.
Inside Sales Representative
Digital Pix & Composites
09.2011 - 12.2012
- Cold calls to Fraternities & Sororities selling group and individual photographs.
- Used Salesforce to maintain detailed contact logs.
- Attended Trade shows to increase sales and secure new business.
Inside Sales Representative
Sullivans, Inc.
06.1994 - 07.2001
- Sales Calls to assigned licensed Motorcycle Dealers.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills. See present position above.
Education
Associate of Arts - Communications & Computer Science
Daytona Beach Community College
Daytona Beach, FL12-1985
High School Diploma -
Dunnellon High School
Dunnellon, FL05-1982
Skills
- Proficient in product sales
- Exceptional customer service
- Enthusiastic and persistent
- Excellent Communication and organizational skills
- New Business proficiency
- Relationship development
- Detail-oriented approach
- Sales enhancement strategies
- Proficient in Microsoft Windows
Timeline
Inside Sales Representative
Sullivans, Inc.
01.2013 - Current
Inside Sales Representative
Digital Pix & Composites
09.2011 - 12.2012
Inside Sales Representative
Sullivans, Inc.
06.1994 - 07.2001
Associate of Arts - Communications & Computer Science
Daytona Beach Community College
High School Diploma -
Dunnellon High School
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