Teri Thompson
Tacoma,WA
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Driver
Edible Arrangements
10.2022 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Door Dash Driver
Door Dash
05.2021 - Current
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
Jeweler, Gemologist, Owner
Cascade Custom Jewelers
05.2005 - 12.2018
- Enhanced customer satisfaction by designing and crafting unique, high-quality jewelry pieces.
- Increased sales revenue by providing personalized consultations and recommending suitable products.
- Managed inventory effectively, maintaining an organized and appealing display of jewelry items.
- Developed strong relationships with suppliers, ensuring timely delivery of materials and competitive pricing.
- Ensured optimal craftsmanship by meticulously inspecting finished products for quality and adherence to client specifications.
- Resolved customer complaints promptly and professionally, preserving brand reputation and fostering loyalty among clients.
- Streamlined production processes by implementing efficient techniques that reduced lead times without sacrificing quality.
- Mentored junior staff members in various aspects of jewelry design and creation, fostering a supportive team environment focused on skill development.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
- Fabricated pieces by hand and using specialized equipment.
- Offered clients and employees expertise on repair needs, educating about feasible repairs and potential problems.
- Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.
- Completed work with metals such as gold, platinum and silver, as well as wide range of stone types.
- Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
- Produced models for jewelry runs using wax, metal, clay and plaster.
- Applied knowledge of clarity, symmetry and other factors to assign quality grades to stones.
- Cultivated strong relationships with clientele through exceptional customer service skills and personalized attention to their needs.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Education
Associate of Arts - Psychology
Pierce Community College
LakewoodAccredited Jewelry Professional - Jewelry And Metalsmithing, Gemologist
Gemological Institute of America
Carlsbad, CASkills
- Clean Driving Record
- Valid Driver's License
- Charismatic Personality and Keen Relationship Builder
- Safe Driving Practices and Safety Protocols
- Confidentiality Upheld
- Navigational Systems and GPS
- Route Planning
- Problem-Solving
- Time Management
Certification
- Drivers License
Timeline
Driver
Edible Arrangements
10.2022 - Current
Door Dash Driver
Door Dash
05.2021 - Current
Jeweler, Gemologist, Owner
Cascade Custom Jewelers
05.2005 - 12.2018
Associate of Arts - Psychology
Pierce Community College
Accredited Jewelry Professional - Jewelry And Metalsmithing, Gemologist
Gemological Institute of America
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