Teri Villa
Marysville,WA
Summary
Dedicate secretary with excellent experience. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Barista
Starbucks
09.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Retail Sales/ Office Assistant
Bona Nox Firearms
05.2015 - 09.2023
- Increased customer satisfaction by providing professional and courteous front desk support.
- Utilized office management software to record and track customer information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Expedited document processing with accurate data entry and timely filing.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Processed government paperwork for customers containing sensitive information.
Leasing Consultant
Mission Rock Residential
01.2014 - 05.2015
- Completed annual rent calculations using housing database software.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Optimized advertising efforts by analyzing performance metrics and adjusting campaigns accordingly to attract qualified applicants effectively.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Enhanced community atmosphere by planning and executing engaging resident events.
Education
High School Diploma -
Bothell High School
Bothell, WASkills
- Front of House Operations
- Conflict Mediation
- Problem-Solving
- Ordering Procedures
- Excellent memory
- Exceptional customer service
- Cleanliness
- Active Listening
- Time Management
- Reliable and Dependable
- Google Docs Proficiency
- Microsoft Office Proficiency
Creating crafts with Cricut
I enjoy making shirts, travel cups and just about anything I can add a fun design to.
Timeline
Barista
Starbucks
09.2023 - Current
Retail Sales/ Office Assistant
Bona Nox Firearms
05.2015 - 09.2023
Leasing Consultant
Mission Rock Residential
01.2014 - 05.2015
High School Diploma -
Bothell High School