Teri Welfel
Hearts at Home Senior Care
Katy,TX
1
Certification
14
years of professional experience
Adaptable professional with experience in recruiting, caregiving, and medical administration. Known for compassionate communication, HIPAA awareness, and reliable coordination across hiring and care tasks. Focused on streamlining onboarding, supporting hiring managers, and maintaining compliant, well-organized workflows.
Work History
Recruiter
5 Years 6 Months- Led caregiver sourcing efforts across job boards, referrals, and community outreach to build qualified talent pipelines.
- Conducted phone screens to assess skills, availability, and cultural fit for senior care roles.
- Coordinated interview scheduling with hiring managers and candidates to maintain efficient recruitment workflows.
- Managed applicant tracking systems to update candidate status, communication, and hiring documentation accurately.
- Guided onboarding steps, including background checks, credential verification, and compliance paperwork.
Caretaker
5 Years 6 Months- Assisted seniors with daily living activities, maintaining dignity, comfort, and personal safety.
- Monitored client wellbeing, reported changes promptly, and followed care instructions accurately.
- Supported medication reminders, meal preparation, and routine hygiene tasks with consistency.
- Maintained clean, organized living spaces to reduce hazards and promote safe environments.
- Built trusting relationships with clients and families through compassionate, respectful communication.
- Documented observations, care tasks, and client concerns clearly for continuity of service.
Patient Representative
5 Years 7 Months- Coordinated referral processing, ensuring accurate routing to specialists and timely appointment scheduling.
- Verified insurance coverage and authorization requirements before submitting patient referrals.
- Tracked referral status in EHR systems, resolving delays and incomplete documentation.
- Communicated with patients, providers, and payers to clarify requirements and next steps.
- Reviewed medical records for referral completeness, supporting compliant case submission.
- Resolved denied or missing referrals by coordinating corrections with clinical and billing teams.
Medical Assistant
11 Months- Coordinated patient intake, vital signs, and medical history documentation for smooth clinical workflow.
- Prepared examination rooms and sterilized instruments according to infection control protocols.
- Assisted physician with minor procedures, specimen collection, and patient follow-up support.
Education
Medical Assisting - Medical Assistant
- Dean's List 2013
- Honor Roll 2013
Skills
Recruiting and sourcing
Candidate screening
Talent acquisition
Background checks
Onboarding documentation
Employee onboarding
Social recruiting
Administrative skills
Team collaboration
Candidate outreach
Self-motivation
Compliance knowledge
Certification
- CPR, National CPR Foundation - 11/3/2026 - 11/3/2028
Interests
Music
Reading
Gym Workouts
Creative Writing
Timeline
Recruiter
Hearts at Home Senior Care
05.2021 - CurrentRead More
Caretaker
Hearts at Home Senior Care
05.2021 - CurrentRead More
Patient Representative
Memorial Clinical Associates
05.2014 - 12.2019Read More
Medical Assistant
Dr. Juan Serrato
05.2013 - 04.2014Read More
Texas School of Business
Medical Assisting from Medical Assistant
Read More