Terica Packer-Johnson
Insurance Adjuster
Calera,AL
Summary
Insurance professional with thorough understanding of claim assessment and resolution. Effective at managing high-stress situations and delivering consistent results. Highly reliable individual who adapts seamlessly to evolving demands, leveraging strong analytical and communication skills.
Overview
18
18
years of professional experience
7
7
Certifications
Work History
Warehouse Worker
PRADCO Outdoor Brands
03.2023 - Current
- Minimized delays by implementing efficient order handling strategies.
- Demonstrated consistent punctuality and reliability to meet team objectives.
- Facilitated quick repairs by promptly recognizing and reporting equipment failures.
- Cross-checked order contents with picking documentation to minimize fulfillment errors.
Production Worker
GD Copper USA
02.2017 - 03.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Kept workstations tidy, enhancing overall workplace efficiency.
- Organized work to meet demanding production goals.
- Ensured proper handling of machinery to prevent injuries.
Insurance Agent
Liberty National Life Insurance Company
06.2016 - 02.2017
- Fostered strong connections with clients to ensure satisfaction and loyalty.
- Handled customer calls efficiently to resolve concerns and offer assistance.
- Processed renewals efficiently, maintaining accuracy in coverage updates.
- Actively sought new business opportunities to grow client base.
- Maintained transaction records in compliance with regulatory requirements and company policies.
- Gained in-depth insight into multiple insurance products, allowing for customized solutions for client needs.
Guest Service Representative
Quality Inn Suites
05.2013 - 06.2016
- Facilitated guest inquiries by phone, email, and personal interaction, ensuring information was delivered accurately.
- Partnered with various departments to boost guest experience throughout their stay.
- Ensured front desk area remained tidy and orderly to enhance visitor experience.
- Maintained up-to-date knowledge of hotel amenities, services, policies, and procedures to ensure accurate guest communication.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Safety Attendant
Lavender Inc
10.2011 - 05.2013
- Informed entrants and supervisor on people entering permitted space.
- Assessed equipment for safety risks prior to operational use.
- Ensured worker safety by monitoring designated areas.
- Coordinated emergency evacuations efficiently.
- Kept record of entrants to confined space.
- Kept main work areas free of debris and obstacles that could cause slips, trips, or falls.
Safety Attendant
RMR Mechanical
05.2008 - 10.2011
- Monitored permitted space for worker safety and hazards.
- Coordinated emergency evacuations efficiently.
- Kept main work areas free of debris and obstacles that could cause slips, trips, and falls.
- Kept record of entrants to confined space.
- Informed entrants and supervisor on people entering permitted space.
Education
High School Diploma -
Wilcox Central High School
Camden, AL05-2007
Skills
- Communication
- Customer Service
- Report Writing
- Time Management
- Investigation
- Policy Analysis & Interpretation
Certification
Al Adjuster Property and Casualty Incl. WC&Crop
Timeline
GA Non Res Adjuster Property&Casualty, Workers’ Comp, Crop/Hail
01-2026
FL Non-Res Adjuster All Lines
01-2026
Al Adjuster Property and Casualty Incl. WC&Crop
11-2025
MS P&C with Workers’ Comp
11-2025
LA Crop, Property & Casualty, Workers Comp
11-2025
Warehouse Worker
PRADCO Outdoor Brands
03.2023 - Current
Production Worker
GD Copper USA
02.2017 - 03.2023
Insurance Agent
Liberty National Life Insurance Company
06.2016 - 02.2017
Guest Service Representative
Quality Inn Suites
05.2013 - 06.2016
Safety Attendant
Lavender Inc
10.2011 - 05.2013
Safety Attendant
RMR Mechanical
05.2008 - 10.2011
High School Diploma -
Wilcox Central High School