Terica Plummer
Mayo,FL
Summary
Dynamic and detail-oriented professional with proven organizational skills and time management expertise, honed at Family First Wellness Clinic. Successfully coordinated patient referrals and optimized appointment scheduling, enhancing patient access to care. Proficient in data entry and adept at fostering relationships with healthcare providers to ensure seamless transitions.
Overview
9
9
years of professional experience
Work History
Receptionist
Family First Wellness Clinic, LLC
01.2020 - Current
- Managed front desk operations, ensuring a welcoming environment for patients and visitors.
- Coordinated appointment scheduling and maintained patient records using electronic health record systems.
- Responded to patient inquiries, providing accurate information regarding services and procedures.
- Assisted healthcare providers by preparing necessary documentation for patient visits and treatments.
- Answered phone promptly and directed incoming calls to correct offices.
- Coordinated patient referrals, ensuring timely communication between providers and patients.
- Managed electronic health records system to track patient referrals and follow-ups accurately.
- Worked with patients to schedule tests and procedures.
Referral Specialist
Ocala Family Care
08.2016 - 10.2019
- Coordinated patient referrals to specialists, ensuring timely access to care.
- Managed scheduling for referrals, optimizing appointment availability and minimizing delays.
- Developed and maintained relationships with healthcare providers to facilitate seamless patient transitions.
- Reviewed referral documentation for accuracy and compliance with organizational standards.
Education
Mediccal Assistant
Webster College
Ocala, FL05-2003
Dunnellon High
Dunnellon, FL05-1999
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
Timeline
Receptionist
Family First Wellness Clinic, LLC
01.2020 - Current
Referral Specialist
Ocala Family Care
08.2016 - 10.2019
Mediccal Assistant
Webster College
Dunnellon High
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