Summary
Overview
Work History
Education
Skills
Timeline
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Terie Syme

Wilmington,NC

Summary

I am one of the founding members of Dscoop. Digital Solutions Co-op. We founded the board in 2005 as a collaborative effort for digital printing workers, managers and owners. It is now an international collaborative.

https://www.dscoop.com/


I have contributed to graphic and printing magazines by providing editorials and opinions.


Proven leader in print packaging, adept at relationship building and staff management, I significantly increased sales revenue at Atlantic Packaging.


I enjoyed enhancing customer satisfaction and team advancement throughout my career.

Overview

39
39
years of professional experience

Work History

Print Packaging Sales Manager

Atlantic Packaging
02.2002 - 06.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction with my experience in graphics and printing.
  • Increased sales revenue by being in front of the client and on site, understanding their needs.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Supported a successful sales team of a multimillion dollar corporation by providing knowledge of print packaging and graphics needs to the national sales group.

Graphic Department Manager

PlateCrafters
01.1990 - 02.2002
  • Oversaw a department of pre-press graphic artists by supplying my experience in printing.
  • Collaborated with customers to increase their visibility in the consumer market.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Managed and maintained a professional and positive work environment for a team of eight graphic artists.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Reviewed and evaluated employee performance annually.

Printing Press Operator

Mike-Rich
01.1984 - 01.1990


  • Set up and operated printing press machines.
  • Demonstrated strong problem-solving abilities, quickly identifying and resolving issues that arose during production runs.
  • Adjusted controls to regulate flow of ink and dampening solution to plate cylinder.
  • Improved color consistency across print runs by conducting thorough quality control checks.
  • Operated press to achieve highest print quality and productivity with minimal scrap.

Education

High School Diploma -

Pennridge
Perkasie
06-1984

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Supporting team members for advancement

Timeline

Print Packaging Sales Manager

Atlantic Packaging
02.2002 - 06.2023

Graphic Department Manager

PlateCrafters
01.1990 - 02.2002

Printing Press Operator

Mike-Rich
01.1984 - 01.1990

High School Diploma -

Pennridge

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Terie Syme