Open To Work
TERRA ABSALONSON
Galveston,TX
Summary
Results-driven Pharmacy Professional skilled in enhancing operational efficiency and communication. Expertise in electronic health record systems supports accurate medication dispensing and patient confidentiality. Strong collaborator focused on delivering high-quality customer service.
Overview
18
18
years of professional experience
Work History
Pharmacy Technician
chas mailout pharmacy
Spokane Valley, Washington
11.2020 - 07.2024
- Filled prescriptions accurately using pharmacy management software.
- Processed prescription orders and verified insurance information to facilitate accurate billing and patient satisfaction.
- Assisted customers with medication inquiries and provided information on usage.
- Provided customer service by addressing patient questions and concerns with empathy, enhancing patient understanding and confidence.
- Managed inventory by restocking shelves and organizing medication supplies to ensure availability and compliance.
- Managed medication stock by ordering, labeling, and counting supplies to maintain accurate inventory levels.
- Operated cash registers to accept payments from customers.
- Answered telephones to respond to questions or requests.
- Collaborated with diverse coworkers to achieve team goals and resolve product and service-related issues.
Head of drug dispensary
Spokane Urology Ps
Spokane, Washington
10.2018 - 11.2020
- Processed prior authorization requests for medical services and treatments.
- Reviewed patient information to verify insurance eligibility and coverage.
- Collaborated with healthcare providers to obtain necessary documentation.
- Utilized electronic health record systems to track authorization status.
- Executed daily operational tasks with precision and attention to detail.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related challenges.
- Presented innovative ideas and solutions that improved team collaboration and outcomes.
Pharmacy Technician Floater
Safeway Pharmacies
, USA
10.2016 - 10.2018
- Delivered medications to various pharmacies across Washington state, ensuring timely access for patients
- Enter new patient profiles and prescriptions into medication input software systems.
- Communicate directly with doctors’ offices via telephone, fax, and email.
- Answered multi-lined phone and processed high volume of order requests, maintaining service quality under pressure
- Strictly maintains customer and patient confidentiality
- Adapts to different pharmacies, co-workers, and work environments daily
- Retrieves, counts, and measures drugs and capped and uncapped vials and bottles
- Communicates with all customers and staff in a pleasant and professional manner.
- Processed customer transactions efficiently at cash register during busy shifts, ensuring accurate and swift service
Pharmacy Support Supervisor
Community Health Association of Spokane
07.2014 - 07.2016
- Led team of 3 professionals, fostering collaboration and skill development
- Collaborated with doctors and pharmacists to ensure safe and accurate medication dispensing using medication input software
- Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors, and pharmacists
- Routinely operated the computerized Resource and Patient Management system (RPMS) and Electronic Health Records (EHR) system
- Verified patient data and billing information
- Accurately recorded compounded products and prepared appropriate labels
- Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchased orders
- Managed pharmacy supply inventory, ensuring availability of necessary medications and supplies
- Strictly maintained customer and patient confidentiality
- Mentored junior team members.
Head Pharmacy Technician
Lidgerwood Owl Pharmacy
07.2006 - 07.2014
- Entered new patient profiles and prescriptions into medication input software system
- Communicated directly with doctors’ offices via telephone, fax and email
- Worked closely with pharmacists and used medication input software to safely and accurately dispense medication
- Accurately recorded compounded products and prepared appropriate labels
- Ensured strict adherence to confidentiality protocols
- Updated and maintained pharmacy records, including patient profiles, charge system files, inventories, and controlled drug registries for compliance
- Consistently upheld proper pharmacy and general safety procedures and standards
Education
Pharmacy Technician Certification - Pharmacy
Apollo College
Spokane, WA, USA01-2002
Shadle Park Highschool -
Shadle Park Highschool
Spokane, WA, USA01-1998
Skills
- Patient care focus
- Computer systems proficiency
- Problem solving
- Organizational skills
- Time management
- Multitasking ability
- Team collaboration
- Verbal communication
- Written communication
- Adaptability to change
- Self-starter mentality
- Resolution strategies
Accomplishments
- Served as key contributing member to Leadership team.
- People management.
- Insurance management.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeGig WorkSalary Range
$45000/yr - $200000/yrTimeline
Pharmacy Technician
chas mailout pharmacy
11.2020 - 07.2024
Head of drug dispensary
Spokane Urology Ps
10.2018 - 11.2020
Pharmacy Technician Floater
Safeway Pharmacies
10.2016 - 10.2018
Pharmacy Support Supervisor
Community Health Association of Spokane
07.2014 - 07.2016
Head Pharmacy Technician
Lidgerwood Owl Pharmacy
07.2006 - 07.2014
Pharmacy Technician Certification - Pharmacy
Apollo College
Shadle Park Highschool -
Shadle Park Highschool