Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Terra Caswell

Lees Summit,MO

Summary

Senior Correctional officer offering three years experience in corrections, both in general population and restrictive housing. Exceptional leadership skills. Able to communicate effectively with both inmates and staff. Monitors and manages inmate behavior with focus on maintaining order and proactively addressing potential conflicts. Focus on conflict resolution and safety for inmates and staff. Exceedingly efficient in multitasking, adept at maintaining accurate records, including, but not limited to, log books, equipment logs, reports.

Overview

17
17
years of professional experience

Work History

Senior Correctional Officer

Core Civic
Youngstown, OH
02.2018 - Current
  • Monitored behavior in units of up to 100+ inmates to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Inspected cells and conducted random searches of common areas.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Maintained records and logs of materials and equipment used.
  • Maintained appropriate control, security and well-being over those detained.
  • Promoted safety, order and functionality of segregation unit.
  • Detected potential threats and quickly defused conflicts.
  • Supervised inmates during day-to-day activities.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Assisted in restraining unruly inmates.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Attended regular trainings and maintained appropriate certifications.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Informed inmates of rules, safety and security procedures and responsibilities.
  • Maintained daily logs of shift activity.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Maintained correct physical head count at all times.
  • Transported inmates to and from personal appointments, including medical and dental appointments and court hearings.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Assigned inmates to open and appropriate housing units.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.

Server

Lavilla Sports Bar And Grill
Struthers, OH
02.2008 - 01.2018
  • Performed server duties, including servicing multiple tables at once.
  • Opening and closing duties, preparing restaurant for daily service and closing it down, ensuring next business day was set up for success.
  • Covering shifts on moment's notice when someone would report off.
  • Cross trained to work tables, full service bar and kitchen.
  • Responsible for settling end of shift reports and balancing monetary and credit transactions.

Education

Some College (No Degree) - Criminal Justice

Southern New Hampshire University
Hooksett, NH
01.2022

Skills

  • File and record maintenance
  • Restraint techniques
  • Excellent problem solver
  • State and federal laws knowledge
  • Ethical standards of conduct
  • Trained in defensive tactics
  • Keys and restraints control
  • Courtroom practices familiarity
  • Occupational hazards and safety precautions
  • First aid and CPR certified
  • Strategic planning and organization

References

Michelle Mooney 724-714-3017

Amy Vlosich 330-565-4987

Jeff Fullerton 330-429-5051

Bill Harrell 330-907-5683

Timeline

Senior Correctional Officer

Core Civic
02.2018 - Current

Server

Lavilla Sports Bar And Grill
02.2008 - 01.2018

Some College (No Degree) - Criminal Justice

Southern New Hampshire University