Terra Chambers
St Louis,MO
Summary
Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
Overview
10
10
years of professional experience
Work History
Sr. Consultant and Account Manager
JKB Consulting
Columbia , MO
03.2019 - Current
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Built and maintained productive relationships with customers and internal partners.
- Acted as main point of contact in matters relating to client concerns and needs.
- Used clients' requirements to develop targeted solutions to fit specific needs.
- Assessed clients' needs and created plan of action to provide business solutions.
- Worked closely with stakeholders to identify business issues.
Director of Health and Wellness
Milestone Assisted Living
Northglenn , CO
10.2022 - 06.2023
- Adhered to deadlines in optimizing regulatory and operational performance.
- Planned and executed compliance audits to check company policies, procedures and controls.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Recruited, hired and trained new medical and facility staff.
Operational Clinic Manager
Workwell Occupational Medicine
Longmont , CO
03.2021 - 05.2023
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained team members on application of projects, customer relations and customer service (patient care).
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Assistant Project Manager
Pain Institute
St. Louis , Missouri
11/13/08 - 03/20/19
- Developed and tracked project milestones to drive on-time and on-budget project delivery.
- Liaised with project manager to independently manage smaller projects or contribute to tasks and activities on larger projects.
- Tracked project deliverables, keeping assignments on task and on budget.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Scheduled inspections, preventative maintenance and repairs for company equipment.
Education
Bachelor of Science -
University Missouri St. Louis
St Louis, MOSkills
- Knowledge of Home health and Hospice
- Quality Assurance/Spot Auditing
- Influencing and Negotiating
- Operations Planning
- Cross-Functional Team Leadership
- Data-Driven Decision-Making
- Teamwork and Collaboration
- Employee Coaching and Motivation
- Complex Problem Solving
- Project Planning
Timeline
Director of Health and Wellness
Milestone Assisted Living
10.2022 - 06.2023
Operational Clinic Manager
Workwell Occupational Medicine
03.2021 - 05.2023
Sr. Consultant and Account Manager
JKB Consulting
03.2019 - Current
Assistant Project Manager
Pain Institute
11/13/08 - 03/20/19
Bachelor of Science -
University Missouri St. Louis
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