Experienced clinician specializing in Pharmaceutical Sales. Possessing 13 years of Medical field experience. Strong expertise in networking and account building. Licensed Practical Nurse and Certified Medical Coder with a background in Internal Medicine Practice Management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Smith & Nephew, Inc
New Orleans, LA
04.2025 - Current
Developed and executed strategic sales plans to increase market share within designated territory.
Fostered relationships with healthcare professionals to enhance product awareness and drive prescriptions.
Conducted product presentations and training sessions for medical staff, improving knowledge and engagement.
Analyzed market trends and competitor activity to inform sales strategies and adjust approaches accordingly.
Collaborated with cross-functional teams to align marketing efforts with sales objectives, enhancing overall impact.
Expanded market share by identifying potential clients and successfully converting them to long-term customers.
Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
Utilized tools such as Cover My Meds and Salesforce for optimal market results.
Physician Liaison
Apex Home Health & Heritage Hospice
Hammond, LA
01.2019 - 04.2025
Establish and maintain a professional working relationship with healthcare providers, facilities and hospitals in designated territory. Meet or exceed monthly quota of referrals by utilizing strong marketing tactics. Solid relationships with Orthopedic physicians in St. Tammany and surrounding Parishes. Fulfill liaison role to disciplinary teams providing patient and family care. Expand network of referral sources throughout office visits, marketing events, sponsorships, charity work and relationship building.
Completed all credentialing for MDs.
Completed all prior authorizations and out of network billing claims.
Practice Manager
Mandeville Private Physician Grp
Covington, LA
07.2014 - 01.2019
Responsible for full daily operation and growth of the busy two physician primary care office. Oversight and management of the entire staff. First assist with in office surgeries and the direct care of the patients. Established the non traditional “concierge” practice from the ground up, by selling the terms of the practice to every patient. Since July 2014 – present the patient numbers have grown from 400 – 2400+ under my management.
Medical Biller and Coder
Lakeview Regional Medical Center
Covington, LA
02.2011 - 06.2013
Collaborated with healthcare providers to clarify documentation for optimal reimbursement levels.
Implemented workflow improvements that streamlined billing procedures and reduced processing time.
Correctly coded and billed medical claims for various hospital and nursing facilities.
Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Reviewed patient charts to better understand health histories, diagnoses, and treatments.
Analyzed coding data to identify trends, improving accuracy and reducing claim denials.
Reviewed and resolved discrepancies in patient accounts to enhance revenue cycle efficiency.
Education
Practical Nursing - undefined
Delta College
Covington, LA
08.2013
Medical Coding - undefined
Delta College
Covington, LA
01.2011
Skills
Pharmaceutical Sales
Cover My Meds
Prior Authorizations
Sales
Marketing
Networking
Customer Relationship Mgmt
Public Relations
Practice Management
Surgery
Autoclaving
Sterile/Aseptic Techniques
HIPPA / OSHA
Triage / Vital Signs
ICD 10 / CPT / HCPCS
Medical Terminology
Internal / Family Medicine
Home Health / Hospice
Certification
LA LPN License # 20130866
IV Certification Dec. 2012
CPR Certification
NHA Medical Billing & Coding - Mar 2011
INTERNSHIPS / EXTRACURRICULAR
Lakeview Regional Medical Center – Nursing Internship- 520 hrs. Surgery / Med Surg, 40 hrs Peds, 40 hrs NICU, 80 hrs geriatric, 40 hrs Mental Health