Terra Marshall

• Provided guests with a pleasant and memorable dining experience.
• Developed good working relationships with fellow employees through effective communication.
• High volume restaurant, able to multitask in stressful situations.
• Resolved customer complaints in a professional manner.

• Assisted guests with making menu choices in an informative and helpful fashion
• Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
• Completed extensive wine training, and gained extensive knowledge of multiple kinds of wine
• Catering and banquet bar tending and serving knowledge.
• Handled money transactions accurately while following company procedures for handling cash payments.

• Maintained knowledge of menu items and an extensive specialty drink menu
• Regularly sold merchandise items to customers
• Maintained a professional tone of voice and manner at all times including during peak rush hours
• Extensive full service training.
• attended beer brewing training and had extensive knowledge of the extensive beer log

Followed health department regulations when handling food items.

• Mixed cocktails, wines, beers and other beverages according to recipes.
• Effectively multitasked within fast-paced environment.
• effectively and respectfully conducted dinner service in private residences

• Assisted in floor sets, moves, and inventory
• Took in shipment for processing and then set out on sales floor
• Gained knowledge of most products to provide guest satisfaction.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Ensured compliance with safety regulations and company policies.
• Maintained accurate records of sales transactions using point-of-sale systems.