Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Terra Mullins Smith
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Terra Mullins Smith

Transportation Coordinator
Tyler,USA

Work Preference

Job Search Status

Open to work

Desired Job Title

Account Manager / Sales & Shipping RepresentativeShipper Representative * Sales / BrokerageTransportation Coordinator, Consultant InboundTransportation ManagerTransportation Coordinator for TX and CA• Inbound and Outbound

Work Type

Full TimeContract Work

Location Preference

RemoteHybridOn-Site
Location: Tyler, USATyler, TX
Open to relocation: Yes

Minimum Desired Compensation

$75000/yr

Important To Me

Work-life balanceCompany CultureWork from home option401k matchPaid time off

Summary

Transportation and Logistics Specialist with over 32 years of experience in transportation and logistics management. Proficient in negotiating rates, managing customer accounts, and coordinating transportation across various projects. Proven track record of improving efficiency through meticulous load tracking, timely delivery scheduling, and comprehensive reporting. Successfully managed rates for multiple clients while consistently securing optimal transportation solutions. Eager to leverage expertise in fleet management to enhance operational efficiency and service quality.

Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.

Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.

Overview

32
32
years of professional experience

Work History

Account Manager / Sales & Shipping Representative

Freightlines LLC & Southern Logistics LLC
Southern Tyler, TX, USA
08.2024 - 01.2026
  • Customer Account Manager responsible for fostering client relationships and managing expectations.
  • Quoted rates for flatbed and step deck assets, enhancing profit margins for Southern Freightlines and Southern Logistics.
  • Negotiated competitive rates and orchestrated meetings, while maintaining a comprehensive daily spreadsheet of customer leads.
  • Monitored load boards to identify available loads during downtime, ensuring optimal truck utilization.
  • Executed cradle-to-grave brokerage services, overseeing shipments from initiation to completion.
  • Presented our crane services and heavy haul oversized solutions through Southern Transport and Southern Lifting and Hoisting.

Shipper Representative * Sales / Brokerage

Bronco Companies LLC
Tyler
07.2023 - 03.2024
  • Customer Service Account Manager overseeing flatbed, heavy haul, reefer, and dry van loads.
  • Utilized Sales Force and Zoom Info to enhance sales strategies and customer outreach.
  • Visited job sites for heavy haul shipments, ensuring accurate measurements and documenting the process through photos and videos for promotional purposes on social media and LinkedIn.
  • Administered cradle-to-grave services for customer bookings, ensuring efficient load management.
  • Submitted all Bill of Lading (BOL) and Proof of Delivery (POD) promptly to facilitate quick payments.
  • Maintained flexible availability by addressing customer inquiries for truck needs, even during weekends.
  • Transitioned to additional customer service responsibilities to expand key accounts.

Transportation Coordinator, Consultant Inbound

Nature Sweet Tomatoes
Laredo, TX
10.2022 - 06.2023
  • Tracked loads while verifying temperature recorders to guarantee that all shipments met quality standards without temperature deviations.
  • Scheduled delivery appointments with Kroger and Walmart to streamline distribution processes.
  • Managed door-to-door shipments from Mexico to the USA, ensuring compliance with all logistical requirements.

Transportation Manager

National Produce Consultants LLC / Compass Group
Tyler, TX
01.2021 - 08.2022
  • Oversaw rate management, providing competitive pricing for a diverse client portfolio.
  • Generated weekly reports for upper management, detailing national rates shared with customers.
  • Operated remotely while traveling weekly to the corporate office for close collaboration with executive leadership.
  • Sourced trucking solutions for loads during periods of high demand or difficulty in securing adequate transport.

Transportation Coordinator for TX and CA• Inbound and Outbound

John Soules Foods
Tyler, TX
07.2018 - 12.2021
  • Served in multiple capacities including Transportation Manager, Freight Coordinator, Load Planner, and as a key member of the Supply Chain and Procurement teams.
  • Managed all inbound raw material shipments and outbound customer deliveries to satellite warehouses.
  • Developed and maintained spreadsheets for Walmart Cross Dock shipments and various customer loads.

Education

High School Diploma -

Duncanville High School
Duncanville
01-1992

Skills

  • Flatbed
  • Reefer
  • Dry Van loads
  • Heavy Haul
  • Sales Force
  • Load Planning
  • Driver Manager
  • Brokerage
  • Shipping
  • Transportation
  • Logistics
  • Freight Brokerage
  • Produce
  • Fresh and Frozen Foods
  • Dry Freight
  • Flat Bed freight
  • Step deck heavy haul
  • Specialized oversized loads
  • Customer Service
  • Negotiation
  • Sales
  • Communication
  • Leadership
  • Procurement
  • Operational Planning
  • Cross-Functional Communication
  • Driver Relations
  • Authorization
  • Safety Compliance
  • Performance Tracking
  • Accountability
  • Reliability
  • Complex Problem Solving
  • Critical Thinking
  • Judgement
  • Decision Making
  • Operations
  • Monitoring
  • Service Orientation
  • Troubleshooting
  • Home Delivery
  • Routing

Timeline

Account Manager / Sales & Shipping Representative

Freightlines LLC & Southern Logistics LLC
08.2024 - 01.2026

Shipper Representative * Sales / Brokerage

Bronco Companies LLC
07.2023 - 03.2024

Transportation Coordinator, Consultant Inbound

Nature Sweet Tomatoes
10.2022 - 06.2023

Transportation Manager

National Produce Consultants LLC / Compass Group
01.2021 - 08.2022

Transportation Coordinator for TX and CA• Inbound and Outbound

John Soules Foods
07.2018 - 12.2021

High School Diploma -

Duncanville High School