Terra Myrow
Blue Mesa Grill
Fort Worth,TX
25
years of professional experience
Dynamic General Manager with a proven track record in leading operational excellence initiatives. Skilled in problem resolution, team building, and staff development, driving significant improvements in efficiency and customer satisfaction.
Work History
General Manager/Service Training Manager
24 Years 8 Months- Led operational excellence initiatives to enhance efficiency and customer satisfaction.
- Developed and implemented strategic plans to drive revenue growth and market presence.
- Oversaw inventory management processes, ensuring optimal stock levels and product availability.
- Facilitated mentorship for management team to enhance organizational accountability and promote ongoing improvement initiatives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Created in-depth training manual for all employees.
- Conducted orientation sessions and organized on-the-job training for new hires.
Education
Associate of Arts
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Time management
Staff training/development
P&L management
Schedule management
Staff motivation
Administrative skills
Verbal and written communication
Inventory control
Timeline
General Manager/Service Training Manager
Blue Mesa Grill
10.2001 - CurrentRead More
Hill College
Associate of Arts
Read More