Terra Powell
Springfield,MO
Summary
Results-driven Logistics Manager with extensive experience in transportation operations. Led logistics department initiatives to optimize costs and maintain budget compliance. Cultivated strong carrier relationships for competitive bidding and ensured accurate vendor data auditing. Analyzed freight market conditions to enhance procurement strategies and support efficient supply chain management.
Overview
15
15
years of professional experience
Work History
Logistics Manager
Performance Foodservice
Springfield, MT
06.2023 - Current
- Logistic Manager is my most diverse role yet. I started the department as the first on site LM for the PFS Ozarks branch. I oversee the day to day movement of long haul and short haul over the road loads.
- Coordinated between buyers and transportation team for backhauls, creatively optimizing costs while consistently adhering to fiscal budget.
- Fostered strong connections with carriers to improve collaboration and ensure competitive pricing during bidding. to facilitate competitive bidding and ensure effective communication.
- I keep close relations with the warehouse staff to address capacity challenges and maintain efficiencies between departments.
- I have processed claims against both vendors and carriers, ensuring proper documentation and records are kept and processed efficiently.
- For two years I had a dual role as a buyer to assist with the staffing shortage. Maintaining all intercompany orders and a handful of external vendors.
- I have arranged everything from multi temp, multi pick, drayage and rail.
- Systems and software utilized: Alpha, Foodstar, DFIO, Retalix/NCR, S4 Hanna, E2Open, Lawson, Portal, Crossbow, Concur, Syndigo, EDM/MDM, Power BI.
Product Supply & Logistics
Ozarks Coca-Cola/Dr Pepper Bottling Company
Springfield, MO
03.2015 - 06.2023
- Managed customer relations and reconciled 30+ daily driver routes, overseeing inventory, finances, and returns.
- Within six months I moved into the Accounts Receivables department where I continued to settle routes, inventory and monies. I also handled customer account inquiries and applied payments to customer accounts from eft, check, credit card, and cash.
- Analyzed sales data and forecasts to place orders, identified new supply chains, negotiated freight pricing, and managed stock levels at Lowell AR warehouse using Eostar and BluJay.
Customer Service
Best Buy
Springfield, MO
11.2014 - 03.2015
- Served as a Front Lane Customer Service Associate.
- Resolved customer service issues promptly, efficiently and professionally.
- Generated reports for management about customer service activities.
- Greeted customers upon arrival and provided customer service.
McDonalds Manager
McDonald's
Willard, MO
05.2011 - 03.2015
- Worked up to Manager where I would deal with delicate tasks and oversee duties, as well as filling in where need was accessed.
- Improved customer satisfaction through effective communication and problem-solving.
- Directed McDonald’s restaurant shifts and coordinated daily crew assignments.
- Trained crew members on McDonald’s service standards and kitchen procedures.
- Monitored food safety, sanitation, and quality control across restaurant operations.
Education
High School Diploma -
Willard High School
Willard, MOSkills
- Logistics
- Supply Chain
- Carrier Relations
- Route optimization
- Inventory control
- Forecasting
- Pricing
- Claims
- Data Analysis
- Accounts Receivable
- Account Reconciliation
- Route Reconciliation
- TMS administration
- Budget planning
- Cross-Functional Collaboration
- Customer Service
- Item / Vendor Maintenance
Timeline
Logistics Manager
Performance Foodservice
06.2023 - Current
Product Supply & Logistics
Ozarks Coca-Cola/Dr Pepper Bottling Company
03.2015 - 06.2023
Customer Service
Best Buy
11.2014 - 03.2015
McDonalds Manager
McDonald's
05.2011 - 03.2015
High School Diploma -
Willard High School