Terra Runnels
Niles,MI
Summary
Responsible and highly-motivated Registered Medical Assistant, Medical Scribe with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Working effectively and in a timely manner while unsupervised and quickly mastering new concepts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Medical, Medical Scribe Assistant
South Bend Clinic-Granger Family Medicine
Granger, IN
08.2015 - 11.2022
- Fostered positive relationship with patients by providing in office care, or while speaking on the phone.
- Showed patients to examination room and obtained medical information and measured by vital signs,weight, and height, preparing for physician.
- Maintained cleanliness standards throughout examination rooms according to OSHA regulations.
- Administered injections, medications and treatments as directed by the physician.
- Provided excellent service and attention to patients when face-to-face or through phone conversations.
- Proficient in computerized charting systems such as NextGen.
- Assisted physicians in patient care by transcribing and entering orders accurately into the Electronic Medical Record system.
- Prepared and sent patient documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Communicated from patient to physician about concerns, condition updates or refill requests to provider.
- Scheduled appointments for patients via phone and in person.
- Administered rapid tests for COVID and strep to help physician assess conditions.
- Conducted EKGs, Gene Site Testing, other diagnostic tests as requested by the physician.
- Displayed strong organizational abilities when managing multiple tasks simultaneously.
Primary Medical Assistant I
South Bend Orthopedics
South Bend, IN
08.2013 - 08.2015
- Registered new patients into practice management software program accurately entering demographic information.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Educated patients about medications, procedures and physician's instructions.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Incorporated outside records into charts and EHR.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Scheduled appointments for patients via phone and in person.
- Cleaned and maintained medical equipment following procedures and standards.
- Changed dressings on wounds to prevent infection and check for healing.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Organized patient charts before each day's clinic sessions began.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Associate of Science - Medical Assisting
Brown Mackie College
South Bend, IN06-2008
High School Diploma -
Brandywine High School
Niles, MI06-2002
Skills
- Team Player With Positive Attitude
- Effective written & verbal communication skills
- Medical Records Management
- Privacy and Confidentiality
- Regulatory Compliance
- Clinical Documentation
- Medical Terminology Proficiency
- HIPAA Compliance
- First-Aid & CPR
- Immunization Administration & Vital Sign Monitoring
Certification
- ARMA license
References
References available upon request.
Timeline
Registered Medical, Medical Scribe Assistant
South Bend Clinic-Granger Family Medicine
08.2015 - 11.2022
Primary Medical Assistant I
South Bend Orthopedics
08.2013 - 08.2015
Associate of Science - Medical Assisting
Brown Mackie College
High School Diploma -
Brandywine High School
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