Terra Strecker
Kenmore,WA
Summary
Systematic healthcare administrative professional knowledgeable about working with facilities, patients and insurance companies to set up minor procedures and complicated surgeries. Well-organized and detail-oriented team player with good problem-solving, relationship-building and communication skills.
Overview
10
10
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Surgery Scheduler
Evergreen Hospital Medical Center
Kirkland, WA
08.2021 - Current
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Coordinated with facilities to set up surgeries for 9 doctors.
- Educated patients about surgeries and provided treatment plan documentation.
- Verified insurance coverage and obtained pre-authorizations.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
Receptionist
Woodland Terrace Senior Living
Bothell, WA
03.2020 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Provided callers with address, directions, company website and related information.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Resolved customer problems and complaints.
Restaurant Hostess
Village Square Cafe
Redmond, WA
12.2021 - 07.2022
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Reported problematic guests to management to foster safe and pleasant environment.
Medical Receptionist
Evergreen Hospital Medical Center
Kirkland, WA
04.2019 - 08.2021
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Daycare Teacher
Kids Country
Bothell, WA
07.2015 - 04.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Developed age-appropriate activities and programs for children 1 to 2 years old
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Education
Associates Degree -
Cascadia Community College
Bothell, WA 09.2016 - Current
High School Diploma -
Inglemoore Highschool
Kenmore, WA06.2015
Skills
- Emergency Care
- Speech Clarity
- Cleanliness and Sanitation
- Adult AED and CPR
- Regulation and Compliance Monitoring
- Verbal and Written Communication
- Microsoft Office
Certification
Food handlers card
Timeline
Restaurant Hostess
Village Square Cafe
12.2021 - 07.2022
Surgery Scheduler
Evergreen Hospital Medical Center
08.2021 - Current
Receptionist
Woodland Terrace Senior Living
03.2020 - Current
Medical Receptionist
Evergreen Hospital Medical Center
04.2019 - 08.2021
Associates Degree -
Cascadia Community College
09.2016 - Current
Daycare Teacher
Kids Country
07.2015 - 04.2019
High School Diploma -
Inglemoore Highschool
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