Terrae Scott
Richmond,VA
Summary
Detail-oriented Security Officer with expertise in surveillance monitoring and conflict resolution. Experienced in managing security operations within correctional facilities, enforcing regulations, and implementing safety protocols. Proven skills in crisis intervention and team leadership, fostering a secure environment for staff and inmates. Committed to enhancing operational efficiency through strategic adaptability and collaboration.
Overview
7
7
years of professional experience
Work History
Juvenile Correctional Officer
correctional officer
Bon air, Va
05.2026 - 09.2026
- Monitored daily activities, behavior, and movement of youths to ensure safety and security
- De-escalated conflicts and resolved disputes peacefully while responding promptly to emergencies
- Enforced facility regulations, conducted headcounts, and performed routine security checks to uphold order
- Conducted regular inspections of facilities to maintain security and order.
- Operated security equipment like metal detectors, body scanners, and control center door systems.
- Patrolled correctional facility to ensure it's clean, secure and maintained.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Transported inmates to court, doctor appointments and work sites.
- Distributed clothing, tools, and authorized items to inmates according to facility guidelines.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Worked alongside counselors, social workers, educators, and probation officers to support individualized treatment plans
- Wrote detailed daily logs, incident reports, and updates on resident progress for courts or supervisors
- Compiled and submitted daily activity reports to management.
Security Officer
GardaWorld Security
Richmond, Va
03.2024 - 05.2026
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Conducted regular patrols to maintain a safe environment for personnel.
- Monitored access points and ensured compliance with security protocols.
- Monitored surveillance cameras and responded to suspicious activity.
- Responded to incidents and provided immediate assistance.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Verified photo IDs and tickets to allow guests passage.
- Documented daily activities and reported unusual incidents to management.
- Completed incident reports to record security or loss prevention incidents.
- Performed first aid and CPR during emergency situations.
- Assisted in training new security personnel on procedures and protocols.
- Remained vigilant during entire shifts to ensure ongoing safety.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored CCTV systems to ensure safety and security of premises.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
Walmart Associate
Cashier
Richmond, Virginia
05.2019 - 03.2024
- Operated cash registers efficiently and accurately.
- Handled cash transactions with attention to detail and security protocols.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Processed returns and exchanges following store policies.
- Assisted customers with product inquiries and recommendations.
- Recommended, selected and located merchandise based on customer desires.
- Collaborated with team members to enhance customer experience.
- Welcomed customers upon entry to create a friendly atmosphere. to determine wants or needs.
- Trained new associates on register operations and customer service standards.
- Maintained cleanliness and organization in the checkout area.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ticketed, arranged and displayed merchandise to promote sales.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
High School Diploma -
James River High School
Midlothian06-2021
Some College (No Degree) -
Norfolk State University
Norfolk, VASkills
- Security equipment operation
- Surveillance techniques
- Access control
- Surveillance monitoring
- Incident reporting
- Behavioral monitoring
- Emergency response
- De-escalation techniques
- Conflict resolution
- Crisis intervention
- Youth rehabilitation
- Addiction awareness
- First aid
- Self-defense training
- Search procedures
- Legal documentation
- Resource linking
- Team collaboration
- Customer service communication
- Attention to detail
- Time management
- Problem solving
- Professional demeanor
- Active listening
- Ethical conduct
- Problem-solving abilities
- Professional demeanor
Timeline
Juvenile Correctional Officer
correctional officer
05.2026 - 09.2026
Security Officer
GardaWorld Security
03.2024 - 05.2026
Walmart Associate
Cashier
05.2019 - 03.2024
High School Diploma -
James River High School
Some College (No Degree) -
Norfolk State University