Terrance Dallas
Nashville,TN
Summary
Proven leader with extensive experience at Hearthside Foods Solutions, adept in team supervision and conflict resolution. Demonstrated success in enhancing team performance and customer satisfaction through effective problem-solving and a positive attitude. Skilled in cash handling and fostering team collaboration, significantly improving operational efficiency.
Overview
27
27
years of professional experience
Work History
Machine Operator
Purity Dairies
Nashville, TN
01.2025 - Current
- Operated high-speed machinery, ensuring efficient production processes and adherence to safety standards.
- Monitored equipment performance, performing routine maintenance to minimize downtime and enhance productivity.
- Collaborated with team members to optimize workflow, improving overall operational efficiency and product quality.
- Trained new operators on equipment usage, safety protocols, and best practices for optimal performance.
- Conducted regular quality inspections, ensuring compliance with company standards and addressing any discrepancies immediately.
Shift Lead
Bridgetown Natural Foods
Mount Juliet, TN
08.2024 - 01.2025
- Supervised daily operations to ensure efficient service and optimal customer satisfaction.
- Trained and mentored new team members on company procedures and best practices.
- Implemented inventory management practices to reduce waste and maintain stock levels.
Shift Leader
Hearthside Foods Solutions
Nashville, TN
12.2012 - 07.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Observed packing operations to verify conformance to specifications.
Line Cook
Bob Evans Restaurant
Nashville, TN
07.2010 - 07.2012
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Assistant Store Manager
Shell Food Market
Nashville, TN
04.2004 - 01.2010
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Shift Lead
Taco Bell
Nashville, TN
02.1999 - 04.2004
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
College Preparation
Mcgavock High School
Nashville, TNSkills
- Cash Handling Conflict Resolution
- Team Supervision Team Collaboration and Leadership
- Team motivation Decision-making capabilities
- Customer service focus Problem-Solving
- Team Leadership Positive Attitude
- Cash Handling
Timeline
Machine Operator
Purity Dairies
01.2025 - Current
Shift Lead
Bridgetown Natural Foods
08.2024 - 01.2025
Shift Leader
Hearthside Foods Solutions
12.2012 - 07.2024
Line Cook
Bob Evans Restaurant
07.2010 - 07.2012
Assistant Store Manager
Shell Food Market
04.2004 - 01.2010
Shift Lead
Taco Bell
02.1999 - 04.2004
College Preparation
Mcgavock High School