Terrance Delaney
Appleton,WI
Summary
Outgoing and dependable professional with experience in sales, landscaping, and restaurant service. Known for building strong customer relationships and consistently delivering results through a strong work ethic.
Overview
6
6
years of professional experience
Work History
Landscaper
Lakeview Lawn & Landscape
Greenville, WI
05.2025 - Current
- Equipment operation (mowers, trimmers, blowers, skid steer)
- Lawn maintenance (mowing, edging, trimming, fertilizing)
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Guest Experience Leader
Field of Scenes
Freedom, Wisconsin
05.2020 - 08.2025
- Led team in delivering exceptional guest experiences through proactive service and engagement.
- Greeted and directed guests, maintaining a friendly and professional atmosphere.
- Assisted guests with ticket purchases,parking, and general inquiries to ensure a positive moviegoing experience.
- Prepared and served snacks and beverages while maintaining quality control and speed.
Restaurant Waiter
Mr.Brews
Appleton, WI
05.2023 - 08.2024
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders efficiently, minimizing wait times and enhancing guest satisfaction.
- Resolved customer complaints promptly, maintaining high standards of service and guest retention.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Salesperson
Vivint Home Security
Dallas, TX
03.2022 - 08.2023
- Developed and maintained strong customer relationships to drive sales growth.
- Demonstrated product knowledge to effectively address customer inquiries and concerns.
- Collaborated with team members to optimize sales strategies and improve overall performance.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
Bachelor of Arts - Business Communication
University of Wisconsin, Oshkosh
Oshkosh, WI05-2027
High School Diploma -
Appleton East High School
Appleton, WI06-2020
Skills
- Maintained high productivity while handling multiple responsibilities simultaneously
- Handled unexpected challenges calmly while maintaining productivity
- Resolved customer concerns professionally, improving overall satisfaction
- Physically fit
- Contributed to a welcoming environment that encouraged customer engagement
Timeline
Landscaper
Lakeview Lawn & Landscape
05.2025 - Current
Restaurant Waiter
Mr.Brews
05.2023 - 08.2024
Salesperson
Vivint Home Security
03.2022 - 08.2023
Guest Experience Leader
Field of Scenes
05.2020 - 08.2025
Bachelor of Arts - Business Communication
University of Wisconsin, Oshkosh
High School Diploma -
Appleton East High School