Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
club 99x6
Timeline
Hi, I’m

Terrance Flowers

Tarzana,California

Summary

Industrious Warehouse Worker skilled in driving efficient receiving, inspection and storage operations to maintain accuracy. Handles diverse materials, boxes, crates and pallets to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Reliable Warehouse Assistant with 2 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds. Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment such as loading and shipping and staying on top of maintenance demands. Veteran skill set to expand professional offering expertise in equipment operation, supply management and fast-paced box packing. Effective at organizing contents, palletizing boxes and loading trucks. Enthusiastic about bringing skills to long-term position with room for advancement. Calculating knowledge at excellent organizational/personal goals. Insightful and results-driven individual with expertise in Customer service, Management and Warehouse. Offering remarkable skills, drive and 3 years of experience to customer service. Reliable to job history explains highly skilled in management, performance and dependability. Hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating grocery merchandise. Physically fit and active. Diligent and reliable Hand Packer successful at handling high-volume, physically challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering substantial quality years of experience to a challenging new position. Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing 3+ years of warehouse experience along with strengths in stock management and multitasking.

Trained in warehouse operations procedures and experienced in supporting shipping/receiving/loading/prepping while conducting all safety procedures efficiently, Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail oriented. Talented and focused individual with over 3 years of expertise loading and unloading merchandise and operating warehouse equipment. Looking for Order Filler position with top-notch organization. Talented in product lifecycle monitoring and identifying areas of decline and potential growth. Skilled in forecasting product demand and comparing data to purchase requests. Providing exceptional amount expertise in sales and customer service to facilitate product sales and outperform competitors. Responsible Stocker with excellent blocking, facing and customer service skills coupled with 7+ years of experience. Fast worker with attention to detail and completeness. Hardworking Inventory Specialist bringing 10+ years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player. Diligent Inventory Specialist with talent for working with diverse product lines and multiple store locations. Detail-oriented awareness versed in warehousing and management, while providing Excellent physical and mental abilities. Industrious inventory management and planning professional offering 15-year retail background. Knowledgeable about merchandise layouts, sales promotions and customer service. Meticulous attention to detail with creative but disciplined approach to displays. Diligent compassionate yet organized in handling materials, counting stock and distributing items. Flexes smoothly between different back-end and customer-facing requirements. Learns quickly, manages time well and stays calm under pressure. Industrious Stock Clerk offering 15+ years of experience in inventory management and retail merchandising. Safety-focused and attentive to detail with proven history of reducing warehouse hazards through proactive identification. Certified Forklift Operator. Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction. Driven individual working as Stocker for several high demand companies. Determined and experienced in product inventory and safety procedures. Reliable Warehouse Assistant with 3 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Reliable Warehouse Assistant with 13 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Reliable Warehouse Assistant with 3 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.

Overview

23
years of professional experience
1
Certification

Work History

Waste Managment

ScaleHouse Manager
03.2021 - Current

Job overview

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Frito Lay

Warehouse Worker
07.2019 - Current

Job overview

  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Wrapped pallets in shrink wrap prior to loading.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Identified inadequate materials and faulty equipment and brought to supervisors' attention.
  • Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated company vehicles and heavy equipment with focus on safety and risk management.
  • Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
  • Simplified shipping and receiving processes for improved workflow.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using in-network system.
  • Completed over 1600 customer orders each day in warehouse setting
  • Performed general housekeeping and cleaning tasks.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Checked packages and merchandise for damage and notified vendors
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors

Enterprise Rent-A-Car

Customer Service Agent
01.2018 - 02.2020

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Provided primary customer support to internal and external customers.
  • Facilitated communications through management of inbound and outbound customer calls.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Conferred with management and vendors to discuss defective and unacceptable services and determine corrective action.
  • Adapted to new applications and maintained knowledge of current technologies.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Entered customer information into computer system to document and organize client records.
  • Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
  • Recommended products to customers and suggested other options if preferred product was unavailable.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Contributed to company achieving and holding industry-leading customer service ratings.
  • Contacted customers to return routine and general calls promptly.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Addressed escalated customer service issues sent from sales and service teams to save customer relationships.
  • Educated customers on company systems, form completion and access to services.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Resolved exceptional volume of customer issues per shift by researching and exploring answers, implementing solutions and escalating unresolved problems to upper management
  • Resolved high volume customer issues per shift by researching and exploring answers, implementing solutions and escalating unresolved problems to upper management

UPS

Delivery Driver
11.2018 - 02.2019

Job overview

  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Safely operated heavy lifting equipment such as fork trucks and cranes.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Created and submitted delivery and DOT logs.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Delivered packages to customer doorsteps and business offices.
  • Fostered positive working relationships with regular customers.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Promoted products at stops along regular route.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Checked loads against documentation before completing final delivery at destinations.
  • Maintained consistent on-time delivery record of orders arriving ahead of schedule.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected load security and checked for damages.
  • Kept detailed records of deliveries and money received from customers.
  • Updated routes based on weather and road conditions in real time to decrease delivery times promptly and efficient.
  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Refilled truck after completing deliveries to return in ready-to-use condition.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Maintain consistent pace of loaded and unloaded delivery vans per shift.
  • Collected varies amounts of currency in payments for completed deliveries and services daily.
  • Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
  • Managed daily transportation of materials, freight and goods using trucks with capacities to withstand large amounts of weight.
  • Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
  • Managed efficient unloading of freight, inspected merchandise and documented customer concerns for potential safety hazards without incident.
  • Operated vehicles to move personal, business and industrial goods.
  • Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Completed routine maintenance on truck to keep in working order.
  • Handled basic upkeep and emergency repairs on delivery vehicles.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.

Bogart Construction

Maintenance Technician
08.2018 - 12.2018

Job overview

  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Removed dirt and lubricated machinery shafts, bearings and gears as part of regular maintenance.
  • Checked for storm damage around property and contacted supervision/peers with findings.
  • Finalized work on building systems by completing basic carpentry and other finish work.
  • Partnered with facility management to successfully complete projects within anticipated deadlines.
  • Operated garbage compactor and separated trash for sanitation pickup.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Trained junior maintenance professionals on correct repair and cleaning procedures.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Inspected fire extinguisher equipment on state-mandated schedule.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Uhaul Moving And Storage

Customer Service Specialist
02.2009 - 09.2018

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners.
  • Carried out opening and closing functions to meet operational needs underpinning strong customer service.
  • Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Surpassed high performance goals by approaching interactions with resourcefulness, organization and customer-centric solution strategies to maintain continuing and cancelling services.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Recorded product or service failure complaints and notified appropriate departments.
  • Maintained financial accounts by processing customer adjustments.
  • Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
  • Developed customer service improvement initiatives that decreased customer wait times effectively.

EZ Storage/Administrative Resources

Customer Service Manager
02.2007 - 08.2018

Job overview

  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
  • Followed through with client requests to resolve problems.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Introduced higher standards for customer service and increased efficiency by streamlining operations.
  • Increased customer retention by developing and offering unique discount options while driving interest in new product lines.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Developed documentation and logs of implemented solutions and generated and submitted reports.
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
  • Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
  • Coordinated resolutions for daily customer inquiries while consistently achieving performance targets.
  • Designed and implemented strategic business plans to achieve growth and sales goals while managing sales team and building long-lasting customer relationships.
  • Improved customer service initiatives by streamlining sales and order management processes.
  • Retained accounts by addressing potential cancellations and offering catered solutions to maintain account status.
  • Assisted organization with transitioning from paper invoicing, to point-of-sale systems, which resulted in overall efficiency.
  • Created customer support strategy to increase customer retention.
  • Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
  • Devised and published metrics to measure organization's success in delivering world class customer service.
  • Assessed call center trends to identify improvement opportunities and devise forward-thinking approaches to better align processes with intended results.
  • Created and reviewed invoices to maintain accuracy while working with customers to answer questions and address payment issues.
  • Worked with marketing department to launch and manage promotional activities and campaigns.
  • Sustained continuous improvement by implementing customer interface management systems through telephone communication, email marketing, live chat services and social media.
  • Aided senior leadership during executive decision-making processes and generated daily reports to recommend corrective actions and improvements.
  • Broadened strategic business plans to promote growth and sales goals while managing and building long-lasting customer relationships.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Collaborated with supervision/staff to improve customer service processes and support structures company-wide.
  • Researched and observed emerging markets and market shifts, taking advantage of opportunities by identifying potential leads and new markets.
  • Coordinated resolutions for more than 99% daily customer inquiries while consistently achieving performance targets

National Notary Association

Personal Notary
01.2004 - 01.2012

Job overview

  • Generated reports, uploaded documents into digital storage and prepared client case affidavits.
  • Checked documents and identifying credentials for all parties.
  • Supported timely and accurate administrative task completion.
  • Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
  • Looked for signs of fraud or coercion and refused notarization.
  • Updated journal with names and dates for permanent record.
  • Administered oath to document signers to obtain affirmation of truth.
  • Produced detailed reports to track trends and keep senior management informed.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Completed daily logs for management review.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Drafted common document templates for use by executives and employees.
  • Advised regarding delays and special circumstances.
  • Handled 100 calls per 1hr to address customer inquiries and concerns

First American Home Warranty

Customer Service Associate
01.2002 - 09.2008

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Provided primary customer support to internal and external customers.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Boosted sales revenue by skillfully promoting diverse service options.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Executes excellent sales floor merchandising and selling.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Offered basic technical support for clients on wide range of company products.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Provided information regarding charge accounts and loyalty programs.
  • Recommended products to customers, thoroughly explaining details.

Los Angeles Trade Technical College

Police Officer Cadet
06.2000 - 12.2006

Job overview

  • Aided fellow officers with traffic stops, domestic disturbance calls and warrant execution activities.
  • Patrolled assigned streets, neighborhoods and businesses to promote security and deter crime.
  • Delivered emergency medical assistance and directed vehicle traffic at accident scenes.
  • Provided police services such as escorts, security patrol and response to emergency calls.
  • Detained vehicles for varied traffic violations and issued warnings and citations to drivers.
  • Monitored roadblocks and administered field-based sobriety tests to identify motorists with blood alcohol levels above legal limit.
  • Arrested suspects and transported prisoners to school police station for processing and detention.
  • Increased awareness of illegal drug use, prescription drug abuse and to obtain more comprehensive knowledge of illicit substance problems.
  • Patrolled varies locations throughout campus to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety.
  • Enforced local, state and federal laws and ordinances to promote community security and prevent crime.
  • Increased productivity by supervising daily activities and performance of personnel.
  • Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
  • Enhanced community safety while conducting proper guidelines during investigations.
  • Managed debriefings for criminal subjects to acquire data relevant to investigations.
  • Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Checked vehicle equipment for proper functioning prior to use.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Assisted in special investigations and crime prevention programs.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence.
  • Drafted reports detailing incidents and safety violations over 6 years to build excellent rapport and working relationship with Supervision/Peers, to build trust and improve upon communication.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.
  • Boosted presence in local community by planning and executing new incentive program(s).
  • Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls.

Education

Los Angeles Trade Technical College
Los Angeles, CA

Associate of Arts from Finance/general Education
06.2004

Skills

  • Health and Safety Regulations
  • Purchase Order Review
  • Problem-Solving
  • Heavy Lifting
  • Receiving and Processing Shipments
  • Heavy Equipment Operation
  • Cleaning and Organization
  • Basic Mathematics
  • Damage Reports
  • Sorting and Labeling
  • Inventory Management
  • Material Loading and Unloading
  • Cycle Counts
  • Supply Ordering
  • Picking and Packing
  • Storage Organization
  • Shipment Palletization
  • Delivery Scheduling
  • Attention to Detail
  • Clear Communication
  • Punctual and Dependable
  • Self-Motivated and Disciplined

Accomplishments

  • Achieved club 99 6x through effectively helping with 100% accuracy
  • Resolved product issue through consumer testing.
  • Achieved club 99 6x by completing 100% with accuracy and efficiency.
  • Achieved 100% acc by introducing scanned/packed/shipped product for requested daily tasks/agendas.

Certification

  • club 99 6x Training - june 2021-November 2021)
  • 100% accuracy throughout 4 period year, Frito Lay, Enterprise and U Haul Moving & Storage- (Includes this entire year)


club 99x6

willing to go above and beyond standard duties and perform at great pace. Consistant positive,enthusiastic attitude and thrive on helping peers.

Timeline

ScaleHouse Manager

Waste Managment
03.2021 - Current

Warehouse Worker

Frito Lay
07.2019 - Current

Delivery Driver

UPS
11.2018 - 02.2019

Maintenance Technician

Bogart Construction
08.2018 - 12.2018

Customer Service Agent

Enterprise Rent-A-Car
01.2018 - 02.2020

Customer Service Specialist

Uhaul Moving And Storage
02.2009 - 09.2018

Customer Service Manager

EZ Storage/Administrative Resources
02.2007 - 08.2018

Personal Notary

National Notary Association
01.2004 - 01.2012

Customer Service Associate

First American Home Warranty
01.2002 - 09.2008

Police Officer Cadet

Los Angeles Trade Technical College
06.2000 - 12.2006

Los Angeles Trade Technical College

Associate of Arts from Finance/general Education

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Terrance Flowers