Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Terrance Kirkby

Dodge City,KS

Summary

Dedicated worker with background handling farm equipment and scale system repairs and routine maintenance. Effective oversight of machinery inspections and equipment analysis to assist troubleshooting. More than two years of experience bringing systems to compliance with established industry standards.

Authorized to work in the US for any employer.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Coordinator

FedEx Ground
Dodge City, KS
11.2021 - Current
  • Assisted with the organization and execution of operational processes.
  • Coordinated daily operations activities and assigned tasks to staff members.
  • Evaluated and improved existing operational systems and procedures.
  • Developed strategies for streamlining workflow processes.
  • Maintained accurate records of all operational activities.
  • Resolved customer service issues in a timely manner.
  • Ensured compliance with organizational policies, regulations, and standards.
  • Managed communications between departments to ensure efficient operations.
  • Analyzed data to identify areas of improvement within the business.
  • Generated reports detailing performance metrics and progress against goals.
  • Provided technical support for internal software applications.
  • Organized meetings, conferences, and other events related to operations.
  • Coordinated and planned strategic solutions in sales and service initiatives.

Maintenance Technician

Crustbusters Inc
Spearville, KS
03.2021 - 11.2021
  • Customer Service, Troubleshooting and Assembling of multiple different types of farm implement
  • One on One customer service with farmers, maintenance technicians and dealerships
  • Installation of GPS, Surefire and Dickey-John Drives
  • Troubleshooting in field and in shop
  • Assembling Seed Drills, Grain Carts and Seed Totes
  • Knowledgeable with wiring diagrams and wiring schematics
  • Knowledgeable with hydraulic cylinder systems
  • Adept at welding and pneumatic air tools
  • Forklift Certified.

Scale Technician

Hammel Scale
Dodge City, KS
12.2019 - 03.2021
  • Troubleshooting, Calibrating, Installing and testing truck, 4x4, gram and many different types of scales throughout Western Kansas
  • Inspected and maintained Scales and Scale Foundations
  • Repairing Load cell and Lever systems
  • As well as preventative maintenance
  • General Construction of Scale systems and placing in service
  • Conducted inspections and calibration according to accepted NIST and state guidelines
  • Troubleshooting weighing discrepancies and solving said issues
  • Operating forklifts.

CSR - Customer Service Representative

Rent-A-Center
Dodge City, KS
10.2018 - 01.2020
  • Meeting Sales quotas, Delivering merchandise, General Janitorial work.
  • Assisted customers with a warm and professional attitude
  • Maintenance and repairing of TVs, Laptops, Phones and Appliances
  • Assisted customers with questions
  • Handled emails, inbound calls, and outbound calls
  • Booked appointments
  • Managed customer accounts
  • Operated the cash drawer
  • Took inventory

Cashier/Sales Associate

Mr. G's Liquor
Dodge City, KS
02.2016 - 10.2018
  • Receiving Shipping Orders,
  • Managing Hours for part time help
  • Stocking and Cleaning

Team Leader/Supervisor

Warren Theatres
Wichita, KS
10.2015 - 08.2016
  • Training
  • Stocking
  • Cleaning
  • General Labor.

Shift Leader

B&B Theaters
Dodge City, KS
02.2013 - 04.2014
  • Managing
  • Training New Hires
  • Stocking
  • Cleaning
  • General Labor

Education

High school diploma -

Dodge County High School
05.2013

Some College (No Degree) - Engineering (Pre-Engineering)

Dodge City Community College
Dodge City, KS

Some College (No Degree) - Engineering Technology

Wichita State University
Wichita, KS

Skills

  • Software Troubleshooting
  • Basic knowledge of HTML and Python
  • Conflict Management
  • Time Management
  • Attention to Detail
  • System installations
  • Safety-oriented mindset
  • Mechanical aptitude
  • Mechanical Repair

Certification

Certified Forklift Operator March 2021 to Present

Timeline

Operations Coordinator

FedEx Ground
11.2021 - Current

Maintenance Technician

Crustbusters Inc
03.2021 - 11.2021

Scale Technician

Hammel Scale
12.2019 - 03.2021

CSR - Customer Service Representative

Rent-A-Center
10.2018 - 01.2020

Cashier/Sales Associate

Mr. G's Liquor
02.2016 - 10.2018

Team Leader/Supervisor

Warren Theatres
10.2015 - 08.2016

Shift Leader

B&B Theaters
02.2013 - 04.2014

High school diploma -

Dodge County High School

Some College (No Degree) - Engineering (Pre-Engineering)

Dodge City Community College

Some College (No Degree) - Engineering Technology

Wichita State University

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Terrance Kirkby