Terrance Shempert
Madison,WI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
Security Officer
UnityPoint Health - Meriter Hospital - Child Adolescent Psychiatry
08.2023 - Current
- Monitored patient behavior to ensure safety and compliance within psychiatric unit.
- Collaborated with medical staff to develop and implement safety protocols for adolescent care.
- Conducted regular security checks to maintain a secure environment for patients and staff.
- Trained new security personnel on procedures and emergency response techniques.
- Responded promptly to incidents, de-escalating situations to prevent harm or disruption.
- Maintained accurate incident reports, ensuring documentation met regulatory standards and internal policies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Student Engagement Specialist
Madison Metropoliton School District
09.2022 - Current
- Developed and implemented engagement strategies to enhance student participation in school activities.
- Collaborated with teachers and staff to create inclusive programs for diverse student populations.
- Facilitated workshops and training sessions for parents to strengthen home-school connections.
- Utilized digital platforms to promote events and share resources with the community efficiently.
- Built strong relationships with students through active listening and empathy, resulting in increased loyalty and retention.
- Proactively identified potential challenges or roadblocks and devised strategies for overcoming them, ensuring success.
Security Monitor
Madison Public Library
01.2017 - Current
- Conducted regular inspections of facilities to identify potential security risks.
- Monitored surveillance systems to ensure safety and security of premises.
- Trained new security personnel, leading to an increase in team efficiency and effectiveness.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Conducted detailed incident reports, contributing to the resolution of potential legal matters.
Safety Worker
Focus Counseling
03.2020 - 06.2023
- Ensured compliance with safety protocols and regulations to maintain a secure environment.
- Conducted regular safety audits and inspections to identify potential hazards.
- Collaborated with team members to implement effective incident response strategies.
- Monitored workplace conditions, providing recommendations for continuous improvement.
- Enhanced emergency response capabilities with regular drills and training sessions for all staff.
- Created detailed incident reports, providing valuable data for future risk mitigation strategies.
Lead School Saftey Assistant
Madison Metropolitan School District
09.2019 - 09.2022
- Led initiatives to enhance student support services, driving engagement and satisfaction levels.
- Boosted staff,student, and family satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Assisted in coordinating school events and activities, ensuring smooth operations and effective communication among stakeholders.
School Safety Assistant
Madison Metropolitan School District
10.2017 - 09.2019
- Documented incidents and maintained accurate records to support safety reporting requirements.
- Collaborated with team members to develop and implement effective safety initiatives.
- Facilitated communication between administration and staff regarding safety policies and updates.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Collaborated with management to create a safer work environment, implementing new safety policies and procedures.
Car Salesperson
J D Byrider
05.2017 - 10.2017
- Cultivated strong customer relationships to enhance satisfaction and loyalty.
- Demonstrated product knowledge to assist customers in making informed purchasing decisions.
- Negotiated sales contracts, ensuring compliance with company policies and customer needs.
- Trained and mentored new sales staff on effective sales techniques and company protocols.
Security Officer
JBM Security
09.2015 - 05.2017
- Responded promptly to security incidents, ensuring de-escalation and resolution of conflicts.
- Assisted law enforcement agencies during investigations while maintaining patient confidentiality standards.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Armed Security Officer
Tact 1 Security
07.2011 - 09.2015
- Monitored premises to ensure safety and security of personnel and property.
- Collaborated with law enforcement during incidents to provide accurate information.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Provided first response to emergency situations, coordinating with law enforcement and emergency medical services for effective resolution.
Education
Associate of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH01-2022
Skills
- Report writing
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Emergency response
- Access control
- Conflict de-escalation
- Threat assessment
Timeline
Security Officer
UnityPoint Health - Meriter Hospital - Child Adolescent Psychiatry
08.2023 - Current
Student Engagement Specialist
Madison Metropoliton School District
09.2022 - Current
Safety Worker
Focus Counseling
03.2020 - 06.2023
Lead School Saftey Assistant
Madison Metropolitan School District
09.2019 - 09.2022
School Safety Assistant
Madison Metropolitan School District
10.2017 - 09.2019
Car Salesperson
J D Byrider
05.2017 - 10.2017
Security Monitor
Madison Public Library
01.2017 - Current
Security Officer
JBM Security
09.2015 - 05.2017
Armed Security Officer
Tact 1 Security
07.2011 - 09.2015
Associate of Science - Criminal Justice
Southern New Hampshire University