Terrance Smith
Chicago,IL
Summary
Dependable and observant Unarmed Security Officer with strong situational awareness and over 5 years of experience maintaining safety, enforcing site rules, and delivering excellent customer service. Skilled in incident reporting, conflict de-escalation, and patrolling high-traffic environments. Known for professionalism, quick decision-making, and maintaining a calm presence under pressure.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
KH Security
Chicago, Illinois
08.2022 - 03.2025
- Assisted in controlling access points, verifying identification for entry into facilities.
- Maintained clear communication with team members during security operations and emergencies.
- Guarded entrances and exits against unauthorized entry.
Unarmed Security Officer
Guardian Security Services
Chicago, Illinois
05.2020 - 04.2022
- Assisted in controlling access points, verifying identification for entry into facilities.
- Guarded entrances and exits against unauthorized entry.
- Greeted visitors upon arrival at the facility and directed them accordingly.
Cashier
Mariano's
Elmhurst, Illinois
01.2017 - 02.2020
- Assisted customers with product inquiries and store navigation.
- Processed customer transactions quickly and accurately at busy grocery checkout.
- Stocked shelves and ensured products were readily available for customers.
Education
Associate of Applied Science -
SAE Institute
Chicago, IL09-2019
Skills
- Surveillance monitoring
- Incident reporting
- Customer service
- Security protocols
- Conflict resolution
Languages
English
Native/ Bilingual
Certification
Unarmed Security License (PERC Card)
Timeline
Unarmed Security Officer
KH Security
08.2022 - 03.2025
Unarmed Security Officer
Guardian Security Services
05.2020 - 04.2022
Cashier
Mariano's
01.2017 - 02.2020
Associate of Applied Science -
SAE Institute