Terrance Williams
Hammond,LA
Summary
Hardworking Automotive Technician with 5 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
11
11
years of professional experience
Work History
Automotive Technician
Wal-Mart Supercenter
02.2022 - 02.2024
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Coordinated with parts department to determine availability of necessary components.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Quick Lube Technician
Supreme Toyota
08.2015 - 08.2021
- Developed strong relationships with customers by addressing concerns professionally and offering personalized solutions to maintain their vehicles properly.
- Supported overall shop efficiency by assisting with minor repair work when needed alongside quick lube services.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Explained estimates and determined repair timelines to manage customer expectations.
- Recommended additional services based on vehicle inspection findings, helping customers stay proactive about their car care needs.
- Contributed to positive team morale by communicating effectively with coworkers and demonstrating an upbeat attitude throughout the workday.
Assembler
Ashley Furniture Warehouse
03.2013 - 07.2015
- Assisted in development of new assembly processes.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Tested finished products to perform quality assurance and identify discrepancies.
- Carried out preventative maintenance, keeping tools and machinery functional.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Collaborated effectively with team members to meet production targets consistently.
- Assembled parts correctly according to specifications, reducing quality issues.
Education
High School Diploma -
Hammond High Magnet School
Hammond, LA05.2012
Skills
- Hydraulic tool use
- Brake servicing
- Quality assurance inspections
- Service Scheduling
- Maintenance and repairs
- Purchasing Parts and Inventory
- OSHA Compliance
- Ordering Supplies
- Customer Service
- Team Player
- Attention to Detail
- Warranty Service
- Installing equipment
- Tire Services
- Oil Changes
- Tire balancing
- Scheduled Maintenance
- Hardworking and Dedicated
- Safety awareness
- Service Sales
Timeline
Automotive Technician
Wal-Mart Supercenter
02.2022 - 02.2024
Quick Lube Technician
Supreme Toyota
08.2015 - 08.2021
Assembler
Ashley Furniture Warehouse
03.2013 - 07.2015
High School Diploma -
Hammond High Magnet School
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