Terranze La'u
Las Vegas,NV
Summary
I have extensive experience in food service specifically in making drinks. I enjoy serving guests with the friendliest service I can provide. Making those genuine connections with guests is what I find fulling. I am able to describe menu items in detail while providing excellent recommendations. I am not one to stray away from tough situations by smiling in the face of stress and trouble shooting to the best plan of action. I thrive in fast paced environments wanting to showcase the best of my work as efficiently as I can.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead
Salt and Straw
Las Vegas , NV
2023.08 - Current
- Provide excellent guest service by having a in-depth understanding of the various ingredients in our products as well as great flavor pairings
- Run shifts smoothly and efficiently by rotating members through various positions and ensuring essential items of service were kept in stock
- Perform inventory duties by keeping track of ice cream stock in walk-in freezer as well as other ice cream storage units
- Handle beginning of day and end of night cash by accurately counting the daily deposit and resetting registers
Lead
Ding Tea
Portland , OR
2019.08 - 2023.07
- Had a in-depth understanding of the various drinks we made and assisted guest with drink recommendations including drink flavor, ice level, sugar level, and toppings
- Accurately and efficiently prepared drinks while keeping drink stations clean at all times
- In charge of making and keeping stock of boba and various other toppings
- Handled end of night cash by accurately counting the daily deposit and resetting registers for the morning shift
Team Member/Trainer
Jamba Juice
Portland , OR
2017.07 - 2019.01
- Provided vast knowledge and recommendations to guests about our drink selection
- In charge of training new hires with daily tasks such as washing dishes, refilling stock, making drinks, taking orders, etc
- Accurately and efficiently prepared drinks for guests while providing friendly customer service
Education
Bachelor of Arts - Social Work
Portland State University
Portland, OR2023-06
Skills
- Work well both independently and in teams
- Thrive in fast and slow paced environments
- Fast and steady learner
- Enthusiastic towards difficult tasks
- Great communication skills
- Great trouble shooter
Certification
- Food handlers card
Timeline
Lead
Salt and Straw
2023.08 - Current
Lead
Ding Tea
2019.08 - 2023.07
Team Member/Trainer
Jamba Juice
2017.07 - 2019.01
Bachelor of Arts - Social Work
Portland State University
- Food handlers card
Similar Profiles
Nathan SagadevanNathan Sagadevan
Seasonal Scooper at Salt and Straw Ice CreamSeasonal Scooper at Salt and Straw Ice Cream
TAL MITCHELLTAL MITCHELL
Assistant General Manager at Salt And StrawAssistant General Manager at Salt And Straw
Caden ChiuCaden Chiu
Cashier/Ice Cream Server at Salt And StrawCashier/Ice Cream Server at Salt And Straw