Terre Murphy
Merrillville,Indiana
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
34
34
years of professional experience
Work History
Delivery Courier
DoorDash
Merrillville, IN
08.2021 - Current
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Utilized GPS navigation systems to navigate faster routes.
- Contacted customers to confirm delivery details and locations.
- Followed company policies and procedures during shift.
- Managed delivery route for optimal use of time and fuel.
Caterer
Poochie's Pastries And Catering
Merrillville, IN
12.2011 - Current
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Cleaned and organized kitchen stations to promote team efficiency.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.
- Created catering menu based upon client specifications, event type, dietary needs, and budget.
- Cooked for large groups of people and managing various types of food for large events.
Public Assistance Eligibility Specialist
KHI Solutions - State Of Indiana
Crown Point, IN
12.2022 - 03.2023
- Resolved discrepancies with client applications to verify eligibility.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Established databases to track, analyze and automate eligibility application processes.
- Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
- Processed and certified documents for accuracy and compliance with government regulations.
Warehouse Associate
Amazon
Crown Point, IN
11.2022 - 12.2022
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Entered quantity received against purchase order in computer system.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Loaded, unloaded, and moved material to and from storage and production areas.
State Eligibility Consultant
State Of Indiana
Gary, IN
08.1989 - 01.2011
- Communicated with people from various cultures and backgrounds on application process.
- Assisted clients with completion of applications and paperwork.
- Scheduled appointments with applicants to gather information and explain benefits processes.
Education
No Degree - Social Psychology
Indiana University Northwest
Gary, INNo Degree - Medical Insurance Coding
Devry University
Naperville, IL12.2024
High School Diploma -
Horace Mann High School
Gary, IN06.1987
Skills
- Problem Resolution
- Effective Communication Skills
- Telephone Etiquette
- Public Assistance Programs
- Eligibility Requirements
- Individualized and Group Training
- Policy Interpretation
- Enrollment Procedures
- Paperwork and Documentation
Timeline
Public Assistance Eligibility Specialist
KHI Solutions - State Of Indiana
12.2022 - 03.2023
Warehouse Associate
Amazon
11.2022 - 12.2022
Delivery Courier
DoorDash
08.2021 - Current
Caterer
Poochie's Pastries And Catering
12.2011 - Current
State Eligibility Consultant
State Of Indiana
08.1989 - 01.2011
No Degree - Social Psychology
Indiana University Northwest
No Degree - Medical Insurance Coding
Devry University
High School Diploma -
Horace Mann High School