Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terrell Evans

Milledgeville,GA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

5
5
years of professional experience

Work History

Snack Bar Associate

Lake Country Lanes
Milledgeville, GA
02.2024 - Current
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Usher

AMC Theatres
Milledgeville, GA
07.2023 - Current

Greet and direct guests, answer questions, and fulfill requests. They may also help guests with special needs or problems.

Ushers may operate concessions, manage ticket sales, and maintain the theater's ambiance.

Ensure designated areas are clean and safe and report problems. They may also be responsible for preparing for evacuations or other emergencies.

Sales Associate

Farmers Home Furniture
Milledgeville, GA
09.2023 - 09.2023
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Provided accurate information about products, prices and services.
  • Helped customers find specific products, answered questions, and offered product advice.

Customer Service Associate

Walgreens
Milledgeville, GA
10.2022 - 07.2023
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Maintained customer privacy and protected company operations by keeping information private and confidential.
  • Consulted with customers regarding needs and addressed concerns.

Cook

Buger King
Milledgeville, GA
09.2022 - 10.2022
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.

Car Wash Attendant

Tidal Wave Auto Spa
Milledgeville, GA
10.2021 - 08.2022
  • Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
  • Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
  • Washed vehicle exteriors, detailed interior and applied external sealant or polish.
  • Inspected vehicles prior to selected service to identify broken, missing or defective external parts.

Bagger /Cashier

Food Depot
Milledgeville, GA
11.2020 - 09.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
  • Collected shopping carts from parking lot and returned to store.
  • Assisted with organization and cleaning to maintain tidy store appearance.

Cook

Wendy's
Milledgeville, GA
02.2020 - 08.2020
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.

Education

High School Diploma -

Baldwin High School
Milledgeville, GA

Skills

  • Customer Service
  • Strategic Planning
  • Organization skills
  • Time Management Skills
  • Stocking and Replenishing
  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Workplace Safety

Timeline

Snack Bar Associate

Lake Country Lanes
02.2024 - Current

Sales Associate

Farmers Home Furniture
09.2023 - 09.2023

Usher

AMC Theatres
07.2023 - Current

Customer Service Associate

Walgreens
10.2022 - 07.2023

Cook

Buger King
09.2022 - 10.2022

Car Wash Attendant

Tidal Wave Auto Spa
10.2021 - 08.2022

Bagger /Cashier

Food Depot
11.2020 - 09.2021

Cook

Wendy's
02.2020 - 08.2020

High School Diploma -

Baldwin High School
Terrell Evans