Terrell Ferguson
Tarzana,CA
Summary
With 15+ years of unparalleled wheelhouse of proven excellence and experience in customer service, cosmetology, and hospitality; additionally possessing a strong understanding of safety regulations for large groups and expertise in administering first aid, currently seeking an entry-level flight attendant position with a global airline to leverage and enhance these skills and passion for customer satisfaction to improve the passengers travel experience.
Overview
16
16
years of professional experience
Work History
Sr Cosmetologist/Hairstylist
Salon 36
03.2020 - Current
- Platform Master Artist at major cosmetologist shows 3x a year
- Customer service focused
- Safety protocol administrator
- Onboarding new hire trainer
- Follow up and address the client's needs
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Sr. Cosmetologist/Hairstylist
Epiphany Hair Salon
05.2009 - 02.2020
- In-residence Master Artist for the salon and lead platform cosmetologist shows 2x a year
- Increased walk-in and upsell revenue
Courier/Driver (Part-time)
UPS
12.2008 - 02.2009
- Delivered 100+ packages to an array of customers that included direct Interface with clients.
Education
Associates of Arts Certification - CULINARY ARTS
LOS ANGELES TRADE TECHNOCOLOGY
Los Angeles05.2015
CA STATE BOARD CERTIFIED - Cosmetology Education
California Cosmetology And Barbering
Los Angeles, CA12.2015
FIRE MID RIG / DRIVER SUPPORT -
CALIFORNIA CONSERVATION CORP
San Francisco, CASkills
- Customer Service, Time, and Team Leadership Management, Collaboration, and Problem Solving
- Safety, Compliance, Emergency CPR certified, Fireman Safety, Safe Serve Safety
- MS OFFICE Suite; Google, Facebook, Instagram
- CA Cosmetologist Certified: Adv Hairstyling Skills
- Strong communication and problem-solving skills
- Appointment scheduling proficiency
Timeline
Sr Cosmetologist/Hairstylist
Salon 36
03.2020 - Current
Sr. Cosmetologist/Hairstylist
Epiphany Hair Salon
05.2009 - 02.2020
Courier/Driver (Part-time)
UPS
12.2008 - 02.2009
Associates of Arts Certification - CULINARY ARTS
LOS ANGELES TRADE TECHNOCOLOGY
CA STATE BOARD CERTIFIED - Cosmetology Education
California Cosmetology And Barbering
FIRE MID RIG / DRIVER SUPPORT -
CALIFORNIA CONSERVATION CORP
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