Summary
Work History
Education
Skills
Timeline
OfficeManager

Erica Hamilton

Riverview,FL

Summary

Detail-oriented professional with strong organizational and communication skills. Experienced in customer interaction, document handling, and managing tasks with accuracy. Familiar with Google Workspace, Zoom, and email management. Interested in remote data entry, customer support and administrative roles.

Work History

Office Manager

HCPS

Communicated with several vendors daily, responded to queries, and provided clear solutions in a face pace environment.

Handled cash, processed payments, and maintained accurate daily records.

Coordinated daily office operation to ensure smooth workflow and efficiency

Maintained office supplies inventory, ordering materials as needed

Facilitated onboarding of new employees by preparing necessary materials and orientations

Secretary of Student Affairs

HCPS

Managed daily office operations, ensuring smooth communications between staff, students and parents.

Assisted in preparing reports and correspondence, ensuring clarity and professionalism in all communications

Scheduled appointments and conduct follow-up calls to clients.

Maintained accurate records of office expenses, assisted in budget preparation and cost control efforts.

Collaborated with team members to ensure the high school operated efficiently and maintained a professional environment.

  • Managed scheduling and calendar coordination for executive leadership.

Education

Medical Coding

Erwin Technical College
08-2017

Skills

  • Clear oral/written communication & customer service
  • Time management & organization
  • Problem-solving
  • Multi-tasking
  • Data & Entry &documentation
  • Professional email handling
  • Attention to detail
  • Billing and bookkeeping

Timeline

Office Manager

HCPS

Secretary of Student Affairs

HCPS

Medical Coding

Erwin Technical College
Erica Hamilton