Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Terrell Lane
Billings,MT
Summary
Overview
31
years of professional experience
Work History
VariousthingsliveBillings, MT
Bartender/Manager
02.1993 - 08.2023
Job overview
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
- Executed [Type] bar program to implement new menu rollouts, bolstering revenue.
- Developed and implemented staff training program to ensure quality customer service.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Created weekly work schedules for the entire shift staff while managing payroll and labor costs.
- Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.
- Enforced health codes and safety regulations in compliance with state laws.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
- Coordinated with suppliers on product deliveries, pricing issues, discounts and promotional offers.
- Conducted weekly meetings with staff members in order to discuss upcoming events and promotions.
- Explored innovative ways to reduce wastage and improve profitability while maintaining customer satisfaction rates.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Planned and coordinated special events to boost customer numbers and profits.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Explained goals and expectations required of trainees.
Overhead Door Co. of Southern MTBillings, MT
Sales Executive
06.2022 - 06.2023
Job overview
- Sourced new sales opportunities through inbound lead follow-up.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
- Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Generated reports summarizing sales performance metrics and presented findings to management team.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
Willie's DistilleryEnnis, MT
Sales Executive
12.2020 - 05.2022
Job overview
- Used cold calling and networking to sell products and services.
- Contacted current and potential clients to promote products and services.
- Cultivated strong professional relationships with industry partners and created focused campaigns to drive business development.
- Communicated regularly with territory and regional managers for daily support and strategic planning.
- Gauged client and customer interests and needs with surveys and networking techniques.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
- Identified new potential markets and developed plans for targeting them.
- Attended industry events to build relationships with key contacts in the field.
- Utilized CRM software to track leads and manage accounts throughout the sales cycle.
- Provided technical support during product demonstrations at client sites.
- Organized promotional activities such as trade shows or webinars aimed at increasing brand awareness.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended merchandise to customers based on needs and preferences.
Education
Montana State University - BozemanBozeman, MT
Associate of Science from Communication And Rhetoric
11.1993
University Overview
Skills
- Food Preparation
- Beverage Preparation
- Suggestive Selling
- Basic Accounting
- Dependable and Responsible
- Multitasking Abilities
- Active Listening
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
- Self-Motivated
- Flexible and Adaptable
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Nothing in life is to be feared. It is only to be understood.
Timeline
Sales Executive
Overhead Door Co. of Southern MT
06.2022 - 06.2023
Sales Executive
Willie's Distillery
12.2020 - 05.2022
Bartender/Manager
Variousthingslive
02.1993 - 08.2023
Montana State University - Bozeman
Associate of Science from Communication And Rhetoric
Similar Profiles
Ellen Den DulkEllen Den Dulk
Bus Driver at Jefferson LinesBus Driver at Jefferson Lines
DEAN GREENDEAN GREEN
General Laborer at Interstate Power SystemsGeneral Laborer at Interstate Power Systems
Christian ZygmondChristian Zygmond
HVAC Technician/Installer at McLees IncHVAC Technician/Installer at McLees Inc
Madeleine HammondMadeleine Hammond
Vascular Access Registered Nurse at Billings Clinic HospitalVascular Access Registered Nurse at Billings Clinic Hospital
Katrina OtisKatrina Otis
Bartender/Manager at Sekend SunBartender/Manager at Sekend Sun