Terrell Lyons
Champaign,IL
Summary
Seasoned maintenance worker bringing demonstrated safety management and performance optimization skills gained during experience in apartment turnover settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems.
Overview
11
11
years of professional experience
Work History
Maintenance & Turnover
Express Employment
08.2022 - Current
- Increased efficiency of maintenance team by delegating tasks according to individual skills and strengths.
- Mentored new team members, providing guidance on standard procedures and best practices in apartment maintenance.
- Enhanced curb appeal of the property by overseeing landscaping projects and exterior maintenance tasks.
- Enhanced tenant satisfaction by promptly addressing and resolving maintenance requests.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Maintained a clean and organized workspace to promote safety and efficiency while completing maintenance tasks.
Opening Cook
Burger King
10.2019 - 10.2021
- Set up and prepared cooking supplies and workstations during opening to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Line Cook
Texas Roadhouse
06.2019 - 09.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Grilled meats and seafood to customer specifications.
Cook
Bromley Hall
08.2017 - 06.2019
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
- Proactively addressed customer concerns or complaints, working to find satisfactory solutions in a timely manner.
- Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
- Prepared meals with special accommodations for those with allergies.
- Increased order accuracy by effectively communicating with front-of-house staff regarding customer preferences or dietary restrictions.
Maintenance
Motel 6
06.2015 - 08.2017
- Conducted regular equipment maintenance checks, preventing downtime due to malfunctions or breakdowns during peak hours.
- Maintained open communication with other departments within the hotel to provide seamless service across all areas of operations.
- Maintained client relationships, addressing concerns promptly and offering expert advice on system maintenance.
- Minimized service disruptions by performing scheduled maintenance during off-peak hours.
- Promoted hotel amenities and services through engaging interactions with guests, leading to increased revenue from additional bookings or purchases.
Apartment Maintenance Technician
Gillespie Rentals
01.2014 - 06.2015
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted regular inspections of apartments and common areas to identify necessary repairs and proactive maintenance tasks.
Apartment Maintenance Technician
Ramshaw
03.2013 - 06.2015
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Upheld excellent communication with property managers regarding progress updates, completed tasks, and upcoming maintenance needs.
- Enhanced the apartment community''s curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
- Maintained a clean and organized workspace to promote safety and efficiency while completing maintenance tasks.
- Ensured timely completion of work orders by prioritizing tasks based on urgency and coordinating with property management staff.
- Installed new locks, door handles, and door closers.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Education
GED -
Sheridan
05.1996
Skills
- Employee Supervision
- Safety Management
- Workload Management
- Teamwork and Collaboration
- Problem-Solving
- Skilled Maintenance and Repair
- Attention to Detail
- Problem-solving abilities
- Tools and Equipment Maintenance
- Dependable and Consistent
- Hand and Power Tool Operation
- Heavy Lifting
Timeline
Maintenance & Turnover
Express Employment
08.2022 - Current
Opening Cook
Burger King
10.2019 - 10.2021
Line Cook
Texas Roadhouse
06.2019 - 09.2020
Cook
Bromley Hall
08.2017 - 06.2019
Maintenance
Motel 6
06.2015 - 08.2017
Apartment Maintenance Technician
Gillespie Rentals
01.2014 - 06.2015
Apartment Maintenance Technician
Ramshaw
03.2013 - 06.2015
GED -
Sheridan