Terrell Smith

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

-Did inspections on semi's recording mileage, checking tire pressure, tread depth, check for leaks, check metal for breaks, and check all straps and equipment.

- I was responsible for inventory on all equipment.

-I drove the golf cart, shuttling drivers back and forth, helping them grab the vehicles they were going to load.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.