Summary
Overview
Work History
Education
Skills
Timeline
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Darian Ruth

Columbia,SC

Summary

Equipped with over six years of experience in customer service, direct sales, leadership and retail operations. Well-seasoned in team leadership and decision-making skills. Believe that positive personal growth involves a strong work ethic, integrity and a positive mindset. Expected fall 2024 graduate of a BS in Psychology with a minor of AIM (Accelerate into Masters) studies for Clinical Mental Health Counseling from Walden University.

Overview

7
7
years of professional experience

Work History

Shift Manager

Walgreens
11.2023 - Current
  • Improved overall team performance by effectively delegating tasks and providing clear instructions for two or more employees under my shift.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Merchandising and product organization
  • Promoted positive work environment through open communication and constructive feedback.
  • Hold responsibility for all cash/safe deposits and morning or nightly paperwork on shift.

Bank Teller

Woodforest Bank
04.2023 - 11.2023
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Market and educate people about accounts that the bank offers and benefits to pull in new customers
  • Reach monthly quotas on new account sales
  • Counting personal drawer and vault under dual security
  • Complete and file personal documents and files

Spectrum Small Business OTM

Charter Communications, Spectrum
09.2022 - 03.2023
  • Studied and gained knowledge on development and operations of small businesses of different backgrounds in order to provide appropriate services that benefit said businesses
  • Established rapport with customers and assess their needs to make product recommendations applicable to their needs.
  • Lock in sales by showcasing product features and always incorporating Spectrums mission to integrate highest quality service with superior entertainment and communications products that consistently exceeded expectations of its growing customer base.

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Retail Sales Representative

Charter Communications, Spectrum
07.2021 - 09.2022
  • Educated customers on product features and technical details to highlight benefits of products and ease of use.
  • Engaged positively with customers to create positive relationships assuring their satisfaction and loyalty to Spectrum.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Reach at least 80% of monthly quota in sales goals.

Mobile Expert

T-Mobile
10.2020 - 07.2021
  • Explored individual needs by engaging customers with hands-on demonstrations of latest in-store products and technology.
  • Maintained sound knowledge of company product suites.
  • Monitored wireless sales space to establish familiarity with various carriers.
  • Approached service and sales needs with composure and integrity while working under competitive and commission based position.
  • Performed in-store product demonstrations at assigned events.

Assistant Manager

The Shoe Department
11.2016 - 07.2020
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of new styles and preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Monitored security and handled incidents calmly.

Education

Bachelor of Science - Psychology

Walden University
Minneapolis, MN
2024

High School Diploma -

Richland One Middle College
Columbia, S.C.
05.2017

Skills

  • Effective and Professional Communication
  • Product Knowledge
  • Leadership
  • Merchandise Recommendations
  • Handling Customer Complaints
  • Persuasive Selling
  • Retail Metrics and Goals
  • Sales and Promotions
  • Building Customer Relationships and Loyalty
  • Computer Proficiency and Microsoft Office
  • Excellent Written and Verbal Communication

Timeline

Shift Manager

Walgreens
11.2023 - Current

Bank Teller

Woodforest Bank
04.2023 - 11.2023

Spectrum Small Business OTM

Charter Communications, Spectrum
09.2022 - 03.2023

Retail Sales Representative

Charter Communications, Spectrum
07.2021 - 09.2022

Mobile Expert

T-Mobile
10.2020 - 07.2021

Assistant Manager

The Shoe Department
11.2016 - 07.2020

Bachelor of Science - Psychology

Walden University

High School Diploma -

Richland One Middle College
Darian Ruth