Terrell Tyrance
Charlotte,VT
Summary
Accomplished Security Officer with proven expertise in CCTV surveillance and incident reporting, honed at Double Tree Hotel by Hilton and Walmart. Excelled in maintaining safety, employing critical thinking during crises, and enhancing customer service. Certified in first aid and CPR, demonstrating exceptional vigilance and a commitment to theft prevention.
Overview
10
10
years of professional experience
Work History
Security Officer
Double Tree Hotel By Hilton
11.2018 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Loss Prevention Officer
Walmart
04.2015 - 11.2018
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Completed incident reports and activity logs for accurate, current records.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Conducted daily store walk-throughs to identify potential security risks.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
Education
No Degree - Business Administration And Management
Western Carolina University
Cullowhee, NCSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
- CCTV surveillance
- Theft prevention training
- First aid and CPR certified
Timeline
Security Officer
Double Tree Hotel By Hilton
11.2018 - Current
Loss Prevention Officer
Walmart
04.2015 - 11.2018
No Degree - Business Administration And Management
Western Carolina University
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