Terrell Walker
Miami,FL
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
10
10
years of professional experience
Work History
Team Leader
WAL MART ASSOCIATES INC
06.2014 - 07.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Oversaw inventory supply to maintain fully stocked shelves during high volume sales periods.
- Worked with customer service to handle escalated customer issues.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Compared received packages against shipping documents.
- Enhanced warehouse safety by regularly inspecting equipment and conducting safety training sessions.
Education
High School Diploma -
Miami Southridge Senior High School
Miami, FL06.2003
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Team Supervision
- Customer service focus
- Picking and Packing
- Loading and unloading
- Pallet Jack Handling
- Stock replenishment
- Forklift Operation
Timeline
Team Leader
WAL MART ASSOCIATES INC
06.2014 - 07.2024
High School Diploma -
Miami Southridge Senior High School
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