Overview
Work History
Education
Skills
Websites
Timeline
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Terren Sudberry

Oakes,MI

Overview

3
3
years of professional experience

Work History

Teller

PNC Bank N.A
07.2023 - Current
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit whenever bankers weren't available to answer.
  • Processing withdrawals and deposits.
  • Lobby engagement, greeting our clients in a friendly manner and delegating them on which side of the bank they'd need to go to. Filling out the slips for our clients as well.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Ordering foreign currency for clients traveling, creating cashiers checks.
  • Trained new hires on customer service policies and procedures.
  • Counted, verified and handled bank deposits and armored car transactions.

Shift Lead

Jersey Mike's
01.2022 - Current
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Preparing the nightly deposit at the end of each closing shift.
  • Maintained the labor hours, sending people home when needed.
  • Preparing backups for the front line and assisting on the front line was well.
  • Upselling on chips,drinks and desserts when working at the cash register.

Education

Associate of Applied Science - Mental Health Counseling

Oakland Community College
Royal Oak, MI

Associates of Business - Accounting And Finance

Davenport University
Grand Rapids, MI
06.2028

High School Diploma -

Berkley High School
Berkley, MI
06.2022

Skills

  • Customer Relationship Building
  • Account updating
  • Financial Advising
  • Financial Analysis
  • Cash Handling
  • Fraud Detection
  • Regulatory Compliance
  • Drawer balancing
  • Compliance, banking laws, and regulations
  • Rapid data entry skills
  • Financial Services
  • Exceptional customer service
  • Strong Work Ethic
  • Stress Tolerance
  • Positive
  • Friendly
  • Approachable

Timeline

Teller

PNC Bank N.A
07.2023 - Current

Shift Lead

Jersey Mike's
01.2022 - Current

Associate of Applied Science - Mental Health Counseling

Oakland Community College

Associates of Business - Accounting And Finance

Davenport University

High School Diploma -

Berkley High School

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Terren Sudberry