Dynamic sales professional with a proven track record at TechBoost Solutions, adept in pipeline building and relationship management. Excelled in leveraging competitor research and negotiation tactics to secure and grow key accounts, boosting sales by over 30%. Specializes in B2B and B2C sales, ensuring unparalleled client engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Representative
TechBoost Solutions
Los Angeles, CA
06.2021 - 01.2025
Provided technical support for customers using the company's products or services.
Coordinated with other departments to ensure timely delivery of orders.
Organized client visits, presentations, product demonstrations and trade shows.
Set up meetings with potential clients and listened to their wishes and concerns.
Negotiated deals and handled complaints or objections.
Managed inventory levels by ordering sufficient stock for each account.
Researched competitors' products, prices, and sales techniques.
Negotiated pricing contracts with customers to maximize profits.
Developed key customer relationships to increase sales.
Sales Associate
SmartTech Innovations
San Antonio, TX
08.2019 - 05.2021
Generated leads and qualified potential customers for company's tech products, including hardware, software, and cloud services.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Upsold additional items based on customer interests and needs.
Received and displayed product shipments on store retail shelves upon delivery.
Tracked sales performance metrics to identify trends in market place.
Greeted customers to determine wants or needs.
Collected payments and provided accurate change.
Assisted in visual merchandising, creating appealing displays that capture customer interest.
Answered incoming telephone calls to provide store, products and services information.
Adapted sales strategies based on customer interactions and feedback to improve results.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Customer Account Representative
Rent A Center Warehouse & Retail Store
Greenville, OH
10.2017 - 07.2019
Distributed information on accounts, insurance plans, and diverse funds.
Educated clients on industry trends and how products and services can address their specific challenges.
Participated in trade shows and professional networking events to expand market presence.
Resolved billing disputes with customers.
Facilitated onboarding of new clients, ensuring a smooth transition and understanding of products and services.
Demonstrated knowledge of products and services offered to customers.
Advised customers on appropriate actions to take regarding their accounts.
Developed and maintained solid client relationships by regularly following up on clients.