Terrence Clarke
Queens,NY
Summary
Diligent Worker with 12 years experience performing variety of technical and manual tasks. Maintains high level professionalism at all times. Highly motivated to complete all tasks and meet all deadlines as scheduled. Team player when tasks or projects have to be completed as a group. Overall amazing asset to an organization looking for a trustworthy and hardworking candidate to represent there company or brand.
Overview
12
12
years of professional experience
Work History
Fleet Service Agent
American Airlines
05.2021 - 06.2023
- Documented all required information regarding cargo weight and destination.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Guided planes for all arrivals and departures with strong focus on safety.
- Deiced aircraft and guided to proper gate and runway positions.
- Examined cargo and freight shipments to check goods' condition.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.
- Entered shipping information into computer system and estimated freight and postal rates.
- Advised clients on transportation and payment methods.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Originated and implemented operational processes and procedures, amplifying productivity.
Fleet Service Agent
American Airlines Cargo
02.2011 - 05.2021
- Documented all required information regarding cargo weight and destination.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Guided planes for all arrivals and departures with strong focus on safety.
- Deiced aircraft and guided to proper gate and runway positions.
- Observed and tracked consignments to verify timely deliveries and accurate invoicing.
- Examined cargo and freight shipments to check goods' condition.
- Entered shipping information into computer system and estimated freight and postal rates.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Originated and implemented operational processes and procedures, amplifying productivity.
- Managed time efficiently in order to complete all tasks within deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
No Degree - Accounting And Business Management
Monroe Community College
Rochester, NYHigh School Diploma -
Campus Magnet School Of Business
Queens, NY06.2009
Skills
- Critical thinking
- Operate forklift
- Detailed oriented
- Operational efficiency
- Customer service experience
- Ability to manage time for all deadlines and goals that need to be met
- Excellent communication skills
- Strategist
- Group leadership skills
Timeline
Fleet Service Agent
American Airlines
05.2021 - 06.2023
Fleet Service Agent
American Airlines Cargo
02.2011 - 05.2021
No Degree - Accounting And Business Management
Monroe Community College
High School Diploma -
Campus Magnet School Of Business
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