Terrence E. Cooper
Bowie,Maryland
Summary
Pursuing full-time role related to ADA Compliance that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Professional academic coordinator with demonstrated success in program management and student engagement.
Overview
20
20
years of professional experience
Work History
Senior Academic Program Coordinator
University of Maryland University College
01.2020 - Current
- Supported students throughout their academic journey by providing guidance on course selection, internships, and other experiential learning opportunities.
- Championed efforts towards continuous improvement by identifying areas requiring attention or enhancement within the overall academic structure.
- Facilitated strong communication between students, faculty, and administration to foster a positive learning environment.
- Proactively addressed potential barriers to student success by implementing targeted interventions and support mechanisms as needed.
- Recruited and hired staff members to help implement program initiatives.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
- Moderated disputes and grievances between parties with speedy and fair resolution.
Adjunct Professor
University of Maryland University College
01.2013 - Current
- Part-time Instructor for Undergraduate PACE IIIT, EDCP 100, and CAPL 498 courses
Academic Specialist
University of Maryland University College
05.2011 - 12.2019
- Providing service and to students, staff, and program chairs within the Information and Technology Systems department within The Graduate School on various classroom and administrative issues
- Providing information and guidance to academic advisors regarding changes to graduate programs as-well-as information on new graduate programs that were being created
- Providing support for a range of student-related issues to include liaising between advisors, faculty, and Program Chairs, and working with all to find optimal solutions for student issues
- Responsible for staffing of instructors to teach graduate courses and Massive Open Online Courses (MOOC’s)
- Working with the Office of Scheduling, and Registrar’s Office on a daily basis for fulfillment of both scheduling and registration requests
- Important member of various academic committees and workgroups to maintain relationships with stakeholders across the university and contributed to activities that support the organization’s mission
Talent Acquisition Specialist & HR Specialist
University of Maryland University College
11.2004 - 04.2011
- Provided coaching to executives and line managers across the university on issues of recruiting, employee relations, compensation, training, staffing, workforce planning/job compression, performance management and skill assessment
- Identified staff vacancies and recruited, interviewed, and selected applicants
- Verified new employees' eligibility to work in the U.S
- Assist HR Managers with employee concerns/ HR matters
Education
Master of Science - Management - Human Resources
University of Maryland University College
Bachelor of Arts - Communication Arts
Cheyney University
Skills
- Teamwork and Collaboration
- Decision-Making
- Problem-Solving
- Classroom instruction
- PeopleSoft HR Recruitment/Staffing
- Customer service
- Microsoft Office Suite
- SalesForce Administration
- Written and oral communication
- Employee & Student Guidance and development
References
PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST
Accomplishments
- Collaborated with team of five Academic Program Coordinators across the three schools for the development of one-day APC Forum
2014 Bylee Massey Memorial Award
This annual award recognizes a member of the UMGC community who has made a significant contribution that significantly benefits UMGC and who went above and beyond volunteer efforts for a particular university initiative, project or event.
Timeline
Senior Academic Program Coordinator
University of Maryland University College
01.2020 - Current
Adjunct Professor
University of Maryland University College
01.2013 - Current
Academic Specialist
University of Maryland University College
05.2011 - 12.2019
Talent Acquisition Specialist & HR Specialist
University of Maryland University College
11.2004 - 04.2011
Bachelor of Arts - Communication Arts
Cheyney University
Master of Science - Management - Human Resources
University of Maryland University College
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