Terrence Garrett
Tampa,FL
Summary
A dynamic TCT Supervisor at RoadSafe Traffic Systems, I excelled in enhancing team productivity and customer satisfaction through effective leadership and problem-solving. Skilled in staff management and customer service, I successfully implemented workflows that improved department efficiency, resolved conflicts, and ensured project completion, demonstrating both hard and soft skills crucial for the role.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
12
12
years of professional experience
Work History
TCT Supervisor
RoadSafe Traffic Systems
07.2021 - 12.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Landscape Worker
Sunbelt Sod
03.2018 - 08.2018
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
- Maintained commercial and residential landscapes with comprehensive and diverse team.
TCT Tech
Acme Barricades
10.2017 - 01.2018
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Enhanced public speaking skills by presenting tech findings at monthly meetings.
- Enhanced team collaboration by leading weekly tech workshops on new software tools.
TCT Supervisor
MOT Plans
06.2014 - 02.2015
TCT Supervisor
RoadSafe Traffic Systems
02.2013 - 02.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
GED - High School Teaching
Columbia Correctional Institution
Lake City, FL06.2006
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Employee motivation
Timeline
TCT Supervisor
RoadSafe Traffic Systems
07.2021 - 12.2024
Landscape Worker
Sunbelt Sod
03.2018 - 08.2018
TCT Tech
Acme Barricades
10.2017 - 01.2018
TCT Supervisor
MOT Plans
06.2014 - 02.2015
TCT Supervisor
RoadSafe Traffic Systems
02.2013 - 02.2014
GED - High School Teaching
Columbia Correctional Institution
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