Terrence Moore
Akron
Summary
Dynamic professional with a strong background in small business operations and customer relations, exemplified during tenure at BlueLine Pressure Washing. Proven ability to enhance client satisfaction and optimize offerings through effective financial management and quality systems. Skilled in team oversight and relationship building, driving efficiency and service excellence.
Overview
10
10
years of professional experience
Work History
Owner
BlueLine Pressure Washing
04.2023 - Current
- Learned business operations and customer service fundamentals to enhance client satisfaction.
- Assisted in inventory management and product selection to optimize offerings.
- Developed marketing materials and social media content to promote brand awareness.
- Supported financial record keeping and budgeting processes for accurate expense tracking.
Maintenance Technician
St. Edward's Catholic Retirement Home
02.2021 - 10.2022
- Performed routine maintenance on machinery and equipment to ensure optimal operation.
- Diagnosed mechanical issues and executed repairs with minimal supervision.
- Assisted in maintaining inventory of tools and supplies for efficient workflow.
- Conducted regular inspections to identify potential problems before they escalated.
Automotive Technician
Custom Trim
01.2020 - 02.2022
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance.
- Conducted routine maintenance tasks, enhancing vehicle reliability and safety.
- Utilized diagnostic tools to troubleshoot complex mechanical issues efficiently.
- Collaborated with team members to improve service turnaround times and customer satisfaction.
Waterproofer
Basement Care
04.2015 - 01.2020
- Oversaw waterproofing projects, ensuring compliance with safety regulations and quality standards.
- Trained junior staff on application techniques and use of waterproofing materials.
- Conducted site assessments to identify areas requiring waterproofing solutions.
- Implemented process improvements that enhanced efficiency in material usage and job completion times.
Education
High School Diploma -
Firestone High School
Akron, OH06-2008
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Team oversight
- Financial management
- Quality management systems
Timeline
Owner
BlueLine Pressure Washing
04.2023 - Current
Maintenance Technician
St. Edward's Catholic Retirement Home
02.2021 - 10.2022
Automotive Technician
Custom Trim
01.2020 - 02.2022
Waterproofer
Basement Care
04.2015 - 01.2020
High School Diploma -
Firestone High School