Terri Daniels
New Orleans,Louisiana
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Third Key Manager
MAC Cosmetics
Metairie, LA
09.2022 - Current
- Led team in achieving sales targets through effective product placement and customer engagement strategies.
- Trained and mentored staff on product knowledge, enhancing overall customer service experience.
- Developed and implemented inventory management processes to optimize stock levels and reduce shrinkage.
- Analyzed sales reports to identify trends, informing strategic decisions for promotional activities.
- Coordinated in-store events to elevate brand awareness and drive customer traffic and engagement.
- Enhanced operational efficiency by streamlining daily workflows and improving communication among team members.
Counter Manager
MAC Cosmetics/ Dillard’s Inc
New Orleans, LA
10.2020 - 03.2022
- Led daily operations to optimize customer service and drive sales performance.
- Trained and mentored team members on product knowledge and sales techniques.
- Analyzed inventory levels to ensure optimal stock availability and minimize shortages.
- Developed visual merchandising strategies to enhance product displays and increase engagement.
Custom Framing Specialist
Michael’s
New Orleans, LA
08.2016 - 12.2018
Education
Esthetics License - Esthology
Aveda Arts & Sciences Institute
Metairie, LAHigh School Diploma -
O. Perry Walker College & Career Prep High School
New Orleans, LA05.2014
Skills
- Customer service
- Communication skills
- Leadership
- Money Management
- Computer literacy
- Retail Management
- Dependable
- Creative Mindset
Certification
Licensed Esthetician. CPR Certified. Microshading/ Microblading Certified.
Timeline
Third Key Manager
MAC Cosmetics
09.2022 - Current
Counter Manager
MAC Cosmetics/ Dillard’s Inc
10.2020 - 03.2022
Custom Framing Specialist
Michael’s
08.2016 - 12.2018
Esthetics License - Esthology
Aveda Arts & Sciences Institute
High School Diploma -
O. Perry Walker College & Career Prep High School