Terri Duffel
Summary
Adept at maintaining high service standards under pressure, I excelled as a Waitress/Carhop Server at The Pig Barbecue, showcasing strong multitasking and customer service skills. Collaborating effectively with team members, I ensured customer satisfaction and efficiency, leveraging my expertise in payment processing and team collaboration without compromising on service quality.
Overview
3
3
years of professional experience
Work History
Waitress/Carhop Server
The Pig Barbecue
07.2021 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Agriculture
University of Missouri- Columbia
Columbia, MO05.2028
High School Diploma -
Fredericktown High School
Fredericktown, MO05.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Order Taking
- Handling Complaints
- Payment Processing
- Menu Recommendations
- Food safety understanding
Additional Information
I currently attend university of Missouri, so I do reside in Columbia, Missouri. I also will have to have a some what flexible schedule do to school, but im willing to work as much as I can.
Timeline
Waitress/Carhop Server
The Pig Barbecue
07.2021 - 08.2024
Bachelor of Science - Agriculture
University of Missouri- Columbia
High School Diploma -
Fredericktown High School
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