Anabel Mitchell
Oshkosh,WI
Summary
I am an enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. I am skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. I maintain focus and positive attitude in stressful situations and high-volume environments. I am an organized and dependable candidate successful at managing multiple priorities. I have willingness to take on added responsibilities to meet team goals and am a detail-oriented team player with a strong ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Waitress/Carhop
Leon's Frozen Custard
06.2021 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working.
- Greeted new customers, discussed specials, and answered questions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Trained new servers on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
No Degree -
Oshkosh North High School
Oshkosh05.2024
Skills
- Safe Food Handling
- Guest Relations Management
- Dining Area Maintenance
- Customer Service
- Menu Recommendations
- Order Accuracy
- Complex Problem-Solving
- Menu Memorization
- Ordering Procedures
- Accurate Money Handling
- Complaint Resolution
Timeline
Waitress/Carhop
Leon's Frozen Custard
06.2021 - Current
No Degree -
Oshkosh North High School
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